Let's get your machine working

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Dyson vacuum post filter is not working. You can solve this by ordering a new one below.

Dyson vacuum post filter

Part no. 967478-05

Compatible with:

Dyson V8™ Slim vacuums
Dyson V8™ vacuums, with star pre-filter

$32.99

Dyson vacuum post filter

Part no. 967478-05

Compatible with:

Dyson V8™ Slim vacuums
Dyson V8™ vacuums, with star pre-filter

$32.99

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 972237-01

Replacement power pack for your Dyson vacuum cleaner.

$199.99

Battery

Part no. 972237-01

Replacement power pack for your Dyson vacuum cleaner.

$199.99

Currently out of stock.

$199.99

Notify me

You might need a replacement part.

It looks like the Charger is not working. You can solve this by ordering a new one below.

Charger

Part no. 967813-02

Charges your vacuum with or without the Docking station

$32.99

Charger

Part no. 967813-02

Charges your vacuum with or without the Docking station

$32.99

You might need a replacement part.

It looks like the Charger is not working. You can solve this by ordering a new one below.

Charger

Part no. 967813-02

Charges your vacuum with or without the Docking station

$32.99

Charger

Part no. 967813-02

Charges your vacuum with or without the Docking station

$32.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Charger is not working. You can solve this by ordering a new one below.

Charger

Part no. 967813-02

Charges your vacuum with or without the Docking station

$32.99

Charger

Part no. 967813-02

Charges your vacuum with or without the Docking station

$32.99

You might need a replacement part.

It looks like the Combination tool is not working. You can solve this by ordering a new one below.

Combination tool

Part no. 967482-01

Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

$29.99

Combination tool

Part no. 967482-01

Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

$29.99

You might need a replacement part.

It looks like the Crevice tool is not working. You can solve this by ordering a new one below.

Crevice tool

Part no. 967612-01

Engineered for precise cleaning around tricky edges and into hard-to-reach narrow spaces.

$29.99

Crevice tool

Part no. 967612-01

Engineered for precise cleaning around tricky edges and into hard-to-reach narrow spaces.

$29.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Docking station is not working. You can solve this by ordering a new one below.

Docking station

Part no. 967741-01

Replacement dock for your Dyson vacuum cleaner.

$32.99

Docking station

Part no. 967741-01

Replacement dock for your Dyson vacuum cleaner.

$32.99

Currently out of stock.

$32.99

Notify me

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Dyson vacuum post filter is not working. You can solve this by ordering a new one below.

Dyson vacuum post filter

Part no. 967478-05

Compatible with:

Dyson V8™ Slim vacuums
Dyson V8™ vacuums, with star pre-filter

$32.99

Dyson vacuum post filter

Part no. 967478-05

Compatible with:

Dyson V8™ Slim vacuums
Dyson V8™ vacuums, with star pre-filter

$32.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Further help

Dyson V8 Animal

Let's get your machine working

Let's get your machine working

Charging the battery

Issue resolved

Charging the machine - step-by-step

Troubleshooting

Troubleshooting

Power or electrical issue

Machine cutting out

Issue not resolved, please speak to our Customer Support Team

Machine is pulsating

Accessory blocked

Issue resolved

Check the bin

Checking for blockages - Wand

Filter

Issue not resolved, please speak to our Customer Support Team

Washing the filters - step by step

Motorbar cleaner head

Hair screw tool

Soft roller cleaner head

Pulsating without tools

Machine is pulsating

Filter

Washing the filter - step by step

Filter has been washed, machine is still pulsating

Replacement part required

Machine is pulsating

Issue not resolved, please speak to our Customer Support Team

Filter

Machine will not turn on

Issue not resolved, please speak to our Customer Support Team

Battery

Replacement part required

Replacement part required

Replacement part required

No light

Replacement part required

Replacement part required

Replacement part required

Replacement part required

Replacement part required

Machine run time

Unusual noise

Grating or rattle

Grating or rattle

Replacement part required

Issue not resolved, please speak to our Customer Support Team

Check the floor tool

Motorbar cleaner head

Replacement part required

Hair screw tool

Replacement part required

Soft roller cleaner head

Replacement part required

Pick up issues

Machine is pulsating

Filter

Pick up issues

Unusual smell

Issue not resolved, please speak to our Customer Support Team

Unusual smell

Unusual smell

Damp or musty smell still present

Issue resolved

Filter

Filter has been washed, machine is still pulsating

Visible issue

Brush bar not spinning/spinning intermittently

The Brush bar does not spin on any head

Replacement part required

Replacement part required

The bin inlet flap is jamming

Replacement part required

A part is difficult to remove

A part is difficult to remove

The cyclone and bin

A part is difficult to remove

Part broken

Broken pre-filter