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Frequently asked questions

How do I use the Flyaway attachment?

Hold the attachment at the top of your head until your hair is attracted to it. Then slowly run it down the length of your hair without pressing down on it.

Can I use the Flyaway attachment on any hair type?

The Flyaway attachment should be used only on dry and straight hair or hair that’s been straightened.

How often should I clean the filter?

To maintain optimum performance, your Dyson Supersonic™ hair dryer needs regular care and maintenance. We recommend cleaning the filter once a month. Debris should be wiped from the outer filter cage and from the inner filter mesh using a soft, dry cloth.

Can I buy new attachments if I already have a Dyson Supersonic™ hair dryer?

Yes, new attachments are fully compatible with older versions of Dyson Supersonic™ hair dryers.

Can I purchase the consumer Dyson Supersonic™ hair dryer as a professional stylist to use in my salon?

In salon environments filters can clog more quickly with hairspray, so it’s therefore best to purchase a Dyson Supersonic™ hair dryer Professional edition where the filter has been designed to meet the needs of a busy salon. The consumer warranty doesn’t cover use in commercial environments or if it’s used for 2+ hours a day.

How often should I clean my filter?

To maintain optimum performance, your Dyson Supersonic™ hair dryer needs regular care and maintenance. We recommend cleaning the filter once a month.

What is the voltage and can I use it when travelling to countries with different voltages?

The voltage is 120V in Canada. Your hair dryer has been precisely engineered for fast drying and styling at the voltage of the country in which it was purchased. As voltage varies from country to country, please follow the guidance on usage in the guarantee section of your user manual.