Let's get your machine working
Dyson DC14 Animal
Let's get your machine working
Dyson DC14 Animal
-
-
Emptying the bin
-
More help required
-
Troubleshooting
-
Unusual noise
-
Whistle noise
-
Strong suction from the Wand
-
Check the Brush bar
-
Airway inspection checks
-
Check the Cleaner head
-
Issue resolved
-
Check duct, bin and cyclone
-
Washing the filter
-
Issue not resolved, please speak to our Customer Support Team
-
Washing the filter
-
Check duct, bin and cyclone
-
Check Cleaner head
-
Check the Cleaner head
-
Checking the upright lock
-
Issue not resolved, please speak to our Customer Support Team
-
Weaker than usual
-
Check duct, bin and cyclone
-
Check the hose
-
Check the Wand
-
Check the U-bend
-
Rattle noise
-
Check duct, bin and cyclone
-
Test the Wand
-
Pick up issue
-
Power or electrical issue
-
Issue not resolved, please speak to our Customer Support Team
-
Brush bar not spinning
-
Check the Cleaner head
-
Issue not resolved, please speak to our Customer Support Team
-
Check the plunger
-
Check the Mini turbine head
-
Check Mini turbine head
-
No damage
-
Pick up issue
-
Replacement part required
-
Issue not resolved, please speak to our Customer Support Team
-
No power
-
No power
-
Less than two hours
-
Issue not resolved, please speak to our Customer Support Team
-
Issue not resolved, please speak to our Customer Support Team
-
Unusual smell
-
Issue not resolved, please speak to our Customer Support Team
-
Musty or damp smell
-
Visible issue
-
Part broken
-
Replacement part required
-
Replacement part required
-
Replacement part required
-
Replacement part required
-
Replacement part required
-
Issue not resolved, please speak to our Customer Support Team
-
Replacement part required
-
Replacement part required
-
Replacement part required
-
Check the upright lock
-
Issue not resolved, please speak to our Customer Support Team
-
Issue not resolved, please speak to our Customer Support Team
-
Spitting out dust
-
Clear the Cleaner head
-
Check the U-bend
-
Issue not resolved, please speak to our Customer Support Team
-
Check the Brush bar
-
Reset the Brush bar
-
Check soleplate
-
Replacement part required
-
Issue not resolved, please speak to our Customer Support Team
-
Attaching the Wand, hose and accessories
-
Issue resolved
-
Carrying your Dyson machine
-
Serial number location
-
How to vacuum the stairs
-
How to use the Brush bar
-
Cleaning the bin and cyclone
-
Most common topics
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
You might need a replacement part.
It looks like the Crevice tool is not working. You can solve this by ordering a new one below.
Crevice tool
Part no. 907763-01
Replacement crevice tool for your Dyson vacuum cleaner.
$2.49
Crevice tool
Part no. 907763-01
Replacement crevice tool for your Dyson vacuum cleaner.
$2.49
You might need a replacement part.
It looks like the Cyclone is not working. You can solve this by ordering a new one below.
Cyclone
Part no. 908658-08
Replacement cyclone for your Dyson vacuum cleaner.
$88.99
Cyclone
Part no. 908658-08
Replacement cyclone for your Dyson vacuum cleaner.
$88.99
$88.99
You might need a replacement part.
It looks like the Hose is not working. You can solve this by ordering a new one below.
Hose
Part no. 908474-37
Replacement hose for your Dyson vacuum cleaner.
$56.99
Hose
Part no. 908474-37
Replacement hose for your Dyson vacuum cleaner.
$56.99
$56.99
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
You might need a replacement part.
It looks like the Stair tool is not working. You can solve this by ordering a new one below.
Stair tool
Part no. 911868-01
Replacement stair tool for your Dyson vacuum cleaner.
$14.99
Stair tool
Part no. 911868-01
Replacement stair tool for your Dyson vacuum cleaner.
$14.99
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Further help
Dyson DC14 Animal
