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Frequently asked questions

Can I use my Dyson Airstrait™ straightener on dry hair?

Yes, you can use the Dyson Airstrait™ to touch-up and refresh your style from dry. To use on dry hair, select Dry mode and choose between the pre-set temperatures, depending on your hair type and intended style.

Will my straightener turn off if I accidentally leave it on?

Your Dyson Airstrait™ will enter auto-standby after five minutes of inactivity when the arms are left open, or three minutes if the arms are locked. The LCD screen will turn off and you'll need to press the power button to turn the machine back on.

Can I use my Dyson Airstrait™ straightener when travelling to countries with different electrical voltage?

Your straightener has been precisely engineered for styling at the voltage of the country in which it was purchased. This allows it to run at optimum performance. As voltage varies from country to country, please follow the guidance on usage in the guarantee section of your user manual.

How often do I need to clean the filter?

To maintain optimum performance, your Dyson Airstrait™ straightener needs regular care and maintenance. We recommend cleaning the filter once a month. Debris should be wiped from the outer filter cage and from the inner filter mesh using a soft, dry cloth.

Do I need to clean my machine?

Yes, we recommend regular cleaning of your machine for optimum performance. You can find detailed instructions on how to clean and deep-clean your filter, tension bars and diffusers in your online user guide, on our Support pages or on your MyDyson™ app.

  • 1 When used in wet to dry mode.
  • 2 When used in wet to dry mode vs. hot plate straighteners which operate with extreme heat.