Dyson Gen5™ cordless vacuum reviews
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Select a button from the list to show reviews for that model belowShowing reviews for
Dyson Gen5detect Absolute
View product details4.4 stars out of 5 from 7911 Reviews
4.4/5
7911 Reviews
64% of reviewers would recommend to a friend.
Showing reviews for
Dyson Gen5outsize Absolute
View product details4.4 stars out of 5 from 7911 Reviews
4.4/5
7911 Reviews
64% of reviewers would recommend to a friend.
Dyson Gen5detect™ cordless vacuum rated the Best New Stick Vacuum by Canadians in a 2024 BrandSpark® survey.*
Choose your model
Dyson Gen5detect Absolute
7911
Reviews
Dyson Gen5detect Absolute
5
Star
5430
4
Star
1264
3
Star
470
2
Star
210
1
Star
537
Up to 70 minutes of run time.²
Dyson’s most powerful suction.¹ The most powerful HEPA cordless vacuum.¹ Advanced intelligence and LCD screen. Reveals 2x more invisible dust.³ Traps viruses.⁴
Only at Dyson: Exclusive Prussian blue and Rich copper colourway.
Includes 2 cleaner heads, 3 accessories + built in dusting and crevice tool
See all Hide-
Fluffy Optic™ cleaner head
A precisely angled blade of light reveals twice the amount of invisible dust on hard floors.
-
Digital Motorbar™ cleaner head
56 de-tangling vanes automatically clear wrapped hair from the brush bar as you clean.
-
Built-in dusting and crevice tool
Wand detaches with a click to reveal a ready-to-go crevice tool stored inside for on-the-spot cleans.
-
Hair screw tool
Anti-tangle brush bar removes hair from pet beds, car seats and stairs. Fast.
-
Combination tool
Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.
-
Wall dok™
Wall-mounted dock to recharge your vacuum and tidily store tools.
-
Charger
Charges your vacuum with or without the Wall dok™.
- Limited time offer. While supplies last.
Was $1,199.99
current price:
$849.99
Save $350.00
- Limited time offer. While supplies last.
- Limited time offer. While supplies last.
Pay by installments with 0% interest from Affirm
Dyson Gen5outsize Absolute
7911
Reviews
Dyson Gen5outsize Absolute
5
Star
5430
4
Star
1264
3
Star
470
2
Star
210
1
Star
537
Up to 140 minutes of run time, our longest yet.²
Dyson's most powerful suction.¹ Includes bigger bin and wider cleaner head. Advanced intelligence and LCD screen. Reveals 2x more invisible dust.³ Traps viruses.⁴
Only at Dyson: Exclusive Prussian blue and Rich copper colourway.
Includes 2 cleaner heads, 4 accessories + built in dusting and crevice tool
See all Hide-
Fluffy Optic™ cleaner head
A precisely angled blade of light reveals twice the amount of invisible dust on hard floors.
-
Digital Motorbar™ XL cleaner head
Extra wide cleaner head intelligently adapts power across floor types to deep cleans carpets and hard floors. De-tangling vanes automatically clear wrapped hair from the brush bar as you clean.
-
Built-in dusting and crevice tool
Wand detaches with a click to reveal a ready-to-go crevice tool stored inside for on-the-spot cleans.
-
Hair screw tool
Anti-tangle brush bar removes hair from pet beds, car seats and stairs. Fast.
-
Combination tool
Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.
-
Additional battery
Additional battery for extended run time.
-
Wall dok™
Wall-mounted dock to recharge your vacuum and tidily store tools.
-
Charger
Charges your vacuum with or without the Wall dok™.
- Limited time offer. While supplies last.
Was $1,399.99
current price:
$1,199.99
Save $200.00
- Limited time offer. While supplies last.
- Limited time offer. While supplies last.
Pay by installments with 0% interest from Affirm
Promotion
Buy from DysonCanada.ca
Exclusive machines and offers
Exclusive machines and offers
Exclusive Dyson machines, unique colour options and special gift editions, only available from DysonCanada.ca and Dyson Demo Stores
Free shipping and returns
Free shipping and returns
What are my shipping options?
Standard shipping: Free
Shipping via Purolator or Canada Post is free of change when ordering a machine from dysoncanada.ca and on all orders from a Dyson Demo Store. We aim to deliver the machine(s) within 2-7 business days, subject to availability. Please note that there are a small number of postal codes, usually in remote rural areas, to which we may not be able to deliver within this timescale.
Expedited shipping: $25
If you prefer to check out with Expedited Shipping, please contact our Customer Care team through the Live Chat icon below, or at 1-877-397-6622 and they will be happy to assist you.
Accessories and Spare Parts: $5.99
Shipping for accessories and spare parts is $5.99. Orders will be shipped within 2-7 business days via Canada Post.
How long does shipping take?
Estimated delivery times to major cities:
Cities |
Standard Shipping (Free) |
Expedited Shipping: ($25) |
To Toronto |
2-5 business days |
2 business days |
To Ottawa |
2-5 business days |
2 business days |
To Montreal |
2-5 business days |
2 business days |
To Quebec |
2-5 business days |
2 business days |
To Winnipeg |
3 -7 business days |
2 business days |
To Halifax |
3 -7 business days |
2 business days |
To Calgary |
3-7 business days |
2 business days |
To Edmonton |
4-8 business days |
2 business days |
To Saskatoon |
3-8 business days |
2 business days |
To Vancouver |
4-8 business days |
2 business days |
To St.John's |
5-10 business days |
2 business days |
When will my delivery arrive?
Delivery is Monday to Friday 9am – 6pm local time, not including statutory holidays. If a delivery cannot be completed (for example, if you’re not home), the carrier will leave a notification at your door indicating where you can pick up your order.
Dyson Canada will make every effort to process orders within this timeframe, but issues outside of our control, such as weather, may cause delays. Dyson Canada will not be held liable for shipping delays in those cases. To process orders within this timeframe, we may need to contact you to validate your credentials.
If ordering multiple products your order may be delivered in multiple shipments. This is to ensure that your order is delivered as soon as possible.
How do I track my order?
You will be sent a notice of shipment email with tracking information upon the shipment of your order.
Can I ship to a PO Box?
Shipping to PO boxes is not available due to package size restrictions.
Can I ship to a different address than my billing address?
Yes you can, however please note that different billing and shipping addresses may cause a slight delay in delivery time due to our order verification process.
What happens if I’m not home to receive my shipment?
Since a signature is always required, please try to make sure someone is home to sign for your package. The carrier will make one delivery attempt, and if nobody is available to sign for the package you'll have two options:
1) Contact your selected carrier to arrange for a second delivery attempt.
or
2) Pick up the package from your local Purolator depot or Canada Post office. In order to determine at which location your package is being held, look up the package using the tracking number shared via email or contact the carrier. Be sure to bring one piece of mail with your name on it and a government-issued ID when you pick up your order.
What happens if my order was ‘returned to sender’?
If your order is not picked up from your either your local Purolator depot or Canada Post office within the time listed on your delivery notice it will be returned to sender. In the event that this happens, please contact Dyson Canada via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
How do I return a product?
Buy risk free with free 30-day returns
Purchases made directly from www.dysoncanada.ca, Dyson Demo Stores, or Dyson helpline are eligible for a full money-back. The Dyson outlet's refurbished machines are final sale and are not eligible to be returned.
If you wish to return any product purchased from the Dyson Store within the first 30 days, please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.
If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.
Extended Holiday Returns: Any purchases made between Friday 1st November 2024 and Wednesday 25th December 2024, can be returned up to Friday 31st January 2025. Purchases made directly from www.dysoncanada.ca, Dyson Stores or Dyson helpline are eligible for a full money back. The Dyson Outlet's refurbished machines are final sale and are not eligible to be returned.
Price match promise
Best price guaranteed
Be confident that you are getting the best price on Dysoncanada.ca. If within 30 days of purchase you should find the same model advertised by an authorized Canadian Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-877-397-6622 to get started. Here’s what you’ll need to know:
• Product must be the exact same model number as it appears on DysonCanada.ca and in stock
• Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL)
• Authorized dealers are limited to Amazon 1st party (ships and sold from Amazon.ca), Best Buy, Canadian Tire, Costco, Hudson's Bay, Home Hardware, London Drugs, Lowes, Rona, Rooms+Spaces, Sephora, Shoppers Drug Mart, TSC, Visions and Walmart.
• Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, "close out", "clearance" or a demonstrator product.
• Product price must not be lower due to an advertising error or misprint
Dyson reserves the right to rescind this offer at any time and/or modify these terms and conditions as needed.
Pay by installments
Affirm (formerly known as PayBright) is one of Canada’s leading installment payment providers. When you use Affirm to pay at Dyson’s checkout, you can split your purchase into easy, automatic monthly payments. To use Affirm as your preferred payment choice at checkout.
1. Add items to your shopping cart as usual, and select Affirm as your payment method at checkout for orders between $100 and $15,000 (including taxes and shipping).
2. Get set up: Use your mobile phone number and email to set up your Affirm plan within 60 seconds. Subject to credit approval.
3. Confirm your payment plan with Affirm. Dyson will process and ship your order as usual.
4. Make monthly payments to Affirm while you enjoy your purchase.
¹ Tested at the inlet to ASTM F558, dust-loaded.
² Actual run time will vary based on power mode, dust level, floor type and/or attachments used. Gen5outsize™ vacuum run time based on consecutive use of two battery packs.
³ Compared to the original Dyson Laser Slim Fluffy™ cleaner head. Effectiveness influenced by ambient light conditions, debris type and surface.
⁴ When used as instructed. Tested against Influenza A (H1N1) and MS2 bacteriophage.
⁵ Accuracy may vary. Best accuracy in Auto mode. Auto ramp feature in Auto mode only.
⁶ Dynamic Load Sensing technology only applies in Auto mode with the Digital Motorbar™ cleaner head attached.
⁷ Compared to the Dyson Gen5detect™ vacuum cleaner.
*According to results of the 2024 BrandSpark® Canadian Shopper Study, a national survey of over 15,000 consumers. Winners are determined based on consumer appeal among category shoppers, and repurchase intent and product superiority ratings among real product purchasers. Winners are determined among selected products by the highest numerical scores in each category, and not necessarily on statistical significance.