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Unfortunately we no longer provide servicing or replacement parts for this machine.
Use our step-by-step tool to solve your machine's problem.
How to get your Dyson machine working to its full potential.
Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 24 hours) before refitting.
Keep one eye on the bin and empty it as soon as debris reaches the MAX marker to maintain suction.
Download a PDF version of your Dyson DC28 upright vacuum user manual
Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.
Call us on 1-877-397-6622