Let's get your machine working
Dyson Airstrait™ straightener (Nickel/Copper)
Let's get your machine working
Dyson Airstrait™ straightener (Nickel/Copper)
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Please select the appropriate option
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Cleaning the diffusers
Please follow the steps in the video
Find the text version of the step-by-step guide instead, under "Is there anything else we can help you with?”
Is there anything else we can help you with?
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Cleaning the diffusers
The diffusers are magnetically attached to the sides of the straightener’s arms. We recommend these are kept clean, free from debris and hair product residue. This will keep them functioning effectively.
Remove the diffusers by sliding them off the arms of your machine.

Soak the diffusers in warm soapy water for 30 minutes.
Rinse under running water, cleaning off any stubborn debris with a cloth, brush or fingers.
Leave to fully dry.
Refit the diffusers onto the machine.
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Please select the appropriate option
Please select the appropriate option
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Clean filter

Filter blocked

No filter

Contact Dyson

Volt alert

Too hot

Reset

High altitude

Please select the appropriate option
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Clean filter
You can continue to use your straightener but we recommend you clean the filter for optimum performance.
To help fix this alert follow the 'Cleaning your filter' instructions.

Please select the appropriate option
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Cleaning the filter
Please follow the steps in the video
Find the text version of the step-by-step guide instead, under "Has this resolved the problem?”
Has this resolved the problem?
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Cleaning the filter
Your straightener has been precisely engineered. To maintain outstanding styling performance, it needs to be kept free from hair product residue and debris. A little regular maintenance will optimise performance.
Remove the filter - Unplug your straightener and let it cool down before cleaning your filter.
Hold the handle of your straightener and pull the filter unit downwards and onto the cable. Gently pull open the filter and slide it off the cable.

Wash the filter - Leave the filter unit to soak in warm, soapy water for at least 30 minutes. We recommend using a clarifying shampoo or dish soap.

Rinse under running water and using your fingertips, rub gently to thoroughly clean both the inside and outside surfaces of the filter.
Shake off excess water and leave until completely dry.

Replace the filter - Pull the filter open and slide it onto the cable.
Slide the filter unit towards the handle, align and click into place.

Your straightener will alert you if the filter isn’t in place correctly.

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Reset
Your straightener has an error. Press the Power button to turn off your straightener and then turn it on again.
If this doesn’t clear the alert, turn off your straightener and unplug from the power source for 20 seconds. Plug in and turn on again.

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Filter blocked
Your straightener won’t operate until the filter is cleaned.
To fix this alert follow the 'Cleaning your filter' instructions.

Please select the appropriate option
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High altitude
High altitudes and low ambient atmospheric pressure can affect how hair styling tools perform. Low air pressure reduces the rate of airflow entering and exiting the machine, which can affect performance.

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Rating plate
Look for a HA next to the serial number on the rating plate either on the box or on the cable.

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Too hot
Your straightener has become too hot and will need to cool down.
Turn off your straightener, unplug and leave to cool down.

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No filter
The filter isn’t fitted correctly or is missing. Your straightener won’t operate until fitted.
Check that the filter is fitted correctly.

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Remove the filter
Hold the handle of your straightener and pull the filter unit downwards and onto the cable. Gently pull open the filter and slide it off the cable.

Replace the filter
Pull the filter open and slide it back onto the cable. Slide the filter unit towards the handle, align and click into place.

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Reset
Your straightener has an error. Press the Power button to turn off your straightener and then turn it on again.
If this doesn’t clear the alert, turn off your straightener and unplug from the power source for 20 seconds. Plug in and turn on again.

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Test Fail Guidance: If after pressing TEST, and RESET, the RESET button doesn't pop out (red collar isn't visible) and/or the LED lights up or is blinking red, do not power on your appliance.
Plug in
Switch on mains power.
Check the RESET button (larger, red one) is depressed - the red collar should not be visible.

Test
Press the TEST button (Smaller, yellow one).
The RESET button should pop out - the red collar should be visible.

Check LED
If there's no light continue to next step.

Reset
Press RESET button (Larger, red one) - Red collar should not be visible.

Power on
Power on your Dyson Airstrait™ straightener.

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Extension cable
We do not recommend the use of extension cables when using the Dyson Airstrait due to the possibilty that the appliance may overheat and cause internal damage.
Re-test
Please re-try without the use of an extension cable.
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High altitude
High altitudes and low ambient atmospheric pressure can affect how hair styling tools perform. Low air pressure reduces the rate of airflow entering and exiting the machine, which can affect performance.
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Volt alert
Your machine has either been plugged into a power source with the incorrect voltage or the voltage is fluctuating.
Plug into a stable, compatible power supply.

Check voltage supply
If your appliance will not switch on, please check that it is being used in a country with an electricity supply within the same range as that of where your appliance was purchased:
For example, if you take a machine purchased in the United Kingdom to Europe it will work. If you take a machine purchased in the United States to Europe, it will not switch on.
220-240V
- Australia
- China
- Egypt
- Europe
- Greenland
- Hong Kong
- India
- Indonesia
- Ireland
- Malaysia
- New Zealand
- Peru
- Philippines
- Russia
- Singapore
- South Africa
- South Korea
- Thailand
- United Arab Emirates
- United Kingdom
100-127V
- Canada
- *Japan
- Mexico
- Taiwan
- United States of America
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Try a different plug socket
Try the machine in a different plug socket.
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Please select the appropriate option
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Adjust the airflow
Press the Airflow button to toggle between high and low airflow.
Please be aware that the airflow rates will be different between the dry and wet modes.

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Cleaning the diffusers
Please follow the steps in the video
Find the text version of the step-by-step guide instead, under "Is there anything else we can help you with?”
Has this resolved the problem?
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Cleaning the diffusers
The diffusers are magnetically attached to the sides of the straightener’s arms. We recommend these are kept clean, free from debris and hair product residue. This will keep them functioning effectively.
Remove the diffusers by sliding them off the arms of your machine.

Soak the diffusers in warm soapy water for 30 minutes.
Rinse under running water, cleaning off any stubborn debris with a cloth, brush or fingers.
Leave to fully dry.
Refit the diffusers onto the machine.
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Cleaning the tension bars
Please follow the steps in the video
Find the text version of the step-by-step guide instead, under "Is there anything else we can help you with?”
Has this resolved the problem?
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Cleaning the tension bars
Over time, hair product residue may build up on the tension bars. These bars sit at the top of the inside of each arm and it’s important to keep them clean and free from debris.
Ensure your machine is cool, switched off and unplugged.
Unlock the arms.

Use a clean soft-bristled brush, such as a toothbrush, to remove any debris from the tension bars.

Use a soft, lint-free cloth to remove any remaining residue.

Close and lock the arms once finished.
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Cleaning the filter
Please follow the steps in the video
Find the text version of the step-by-step guide instead, under "Has this resolved the problem?"
Has this resolved the problem?
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Cleaning the filter
Your straightener has been precisely engineered. To maintain outstanding styling performance, it needs to be kept free from hair product residue and debris. A little regular maintenance will optimise performance.
Remove the filter - Unplug your straightener and let it cool down before cleaning your filter.
Hold the handle of your straightener and pull the filter unit downwards and onto the cable. Gently pull open the filter and slide it off the cable.

Wash the filter - Leave the filter unit to soak in warm, soapy water for at least 30 minutes. We recommend using a clarifying shampoo or dish soap.

Rinse under running water and using your fingertips, rub gently to thoroughly clean both the inside and outside surfaces of the filter.
Shake off excess water and leave until completely dry.

Replace the filter - Pull the filter open and slide it onto the cable.
Slide the filter unit towards the handle, align and click into place.

Your straightener will alert you if the filter isn’t in place correctly.

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Styling tips
For advice on how to best use your Dyson Hairstrait™ please follow the steps in the video.
Find the text version of the step-by-step guide instead, under "Is there anything else we can help you with?”
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Straightening from dry
Unlock the arms.

Set your straightener to Dry mode.

If using idle mode, your straightener's airflow will reduce between passes, then increase as soon as you close the arms.
Idle mode can be toggled on and off in the the settings menu.
In Dry mode, your straightener has a choice of temperatures and an additional Boost when needed.

Use Cold mode to set your style. Hold your straightener with the arms shut and direct the airflow down the hair section to smooth and set.

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Straightening from wet
Your straightener is designed to be used with towel-dried hair, not dripping wet hair. Once towel-dried, detangle your hair with a brush or comb.
For the optimum experience, use maximum airflow and a higher temperature, and direct the airflow towards your roots.
Before starting to straighten your hair, dry your roots with the arms of your straightener closed. You can use your straightener with the arms locked or just hold them closed.

Unlock the arms.

Set your straightener to Wet mode.

If using idle mode, your straightener's airflow will reduce between passes, then increase as soon as you close the arms.
Idle mode can be toggled on and off in the the settings menu.
Your straightener will give you a choice of temperatures that you can change according to your hair type and styling preference. Use lower temperatures for finer hair, and higher temperatures for thicker hair.
Hold your straightener so that the airflow is directed downwards and start to pass sections of hair through the arms. Repeat until each section is dry. Change the airflow and temperature settings as required.

Use Cold mode to set your style. Hold your straightener with the arms shut and direct the airflow down the hair section to smooth and set.

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Please select the appropriate option
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Please select the appropriate option
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Clean filter
You can continue to use your straightener but we recommend you clean the filter for optimum performance.
To help fix this alert follow the 'Cleaning your filter' instructions.
Please select the appropriate option
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Filter blocked
Your straightener won’t operate until the filter is cleaned.
To fix this alert follow the 'Cleaning your filter' instructions.
Please select the appropriate option
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Too hot
Your straightener has become too hot and will need to cool down.
Turn off your straightener, unplug and leave to cool down.
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No filter
The filter isn’t fitted correctly or is missing. Your straightener won’t operate until fitted.
Check that the filter is fitted correctly.
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Reset
Your straightener has an error. Press the Power button to turn off your straightener and then turn it on again.
If this doesn’t clear the alert, turn off your straightener and unplug from the power source for 20 seconds. Plug in and turn on again.
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Volt alert
Your machine has either been plugged into a power source with the incorrect voltage or the voltage is fluctuating.
Plug into a stable, compatible power supply.
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Please select the appropriate option
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Auto pause
The Dyson Airstrait™ will auto pause when left for three seconds with the arms open. This is an energy saving feature. Pick up the machine, close the arms or press a button (except the power button) to wake it up.

You can prevent your straightener from Auto pausing.
Press and hold the Mode button on your straightener until the settings menu appears.
Use the Mode button to scroll through the menu options.
Press the Cold mode button to select and press again to toggle between on and off.

Stand-by
To save energy, your straightener will go into stand-by if left unattended with the arms open for more than three minutes. Press the Power button to reactivate.
What does the screen show?
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Reset
Your straightener has an error. Press the Power button to turn off your straightener and then turn it on again.
If this doesn’t clear the alert, turn off your straightener and unplug from the power source for 20 seconds. Plug in and turn on again.
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Volt alert
Your machine has either been plugged into a power source with the incorrect voltage or the voltage is fluctuating.
Plug into a stable, compatible power supply.
Check voltage supply
If your appliance will not switch on, please check that it is being used in a country with an electricity supply within the same range as that of where your appliance was purchased:
For example, if you take a machine purchased in the United Kingdom to Europe it will work. If you take a machine purchased in the United States to Europe, it will not switch on.
220-240V
- Australia
- China
- Egypt
- Europe
- Greenland
- Hong Kong
- India
- Indonesia
- Ireland
- Malaysia
- New Zealand
- Peru
- Philippines
- Russia
- Singapore
- South Africa
- South Korea
- Thailand
- United Arab Emirates
- United Kingdom
100-127V
- Canada
- *Japan
- Mexico
- Taiwan
- United States of America
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Cleaning the filter
Please follow the steps in the video
Find the text version of the step-by-step guide instead, under "Has this resolved the problem?”
Has this resolved the problem?
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Filter blocked
Your straightener won’t operate until the filter is cleaned.
Cleaning the filter
Please follow the steps in the video
Find the text version of the step-by-step guide instead, under "Is there anything else we can help you with?”
Has this resolved the problem?
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Too hot
Your straightener has become too hot and will need to cool down.
Turn off your straightener, unplug and leave to cool down.

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Remove the filter
Hold the handle of your straightener and pull the filter unit downwards and onto the cable. Gently pull open the filter and slide it off the cable.

Replace the filter
Pull the filter open and slide it back onto the cable. Slide the filter unit towards the handle, align and click into place.

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The ALCI may have tripped whilst in use. Please perform the following checks.
Plug the Dyson Airstrait™ into the wall and press the yellow ‘test’ button.

The red ‘reset’ button will now click out of place. To reset the ALCI, unplug the Dyson Airstrait™ and press the ‘reset button’.

Plug the machine back in and retest.
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Reset
Your straightener has an error. Press the Power button to turn off your straightener and then turn it on again.
If this doesn’t clear the alert, turn off your straightener and unplug from the power source for 20 seconds. Plug in and turn on again.

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Idle mode may cause lights to dim
If using incandescent or halogen bulbs, high power appliances such as your Dyson Airstrait™ straightener, may cause lights in your home to flicker or dim. They draw more electricity, which temporarily takes power away from other appliances on the same circuit.
If light dimming occurs when using your straightener, try plugging in to a different outlet and circuit. A professional can help to identify suitable outlets.
Enabling or disabling Idle mode
You can enable or disable Idle mode in the settings menu.
Press and hold the Mode select button until the settings menu appears. Press the Mode select button again to enter.

Press the the cold Mode button to select and press again to toggle between on and off.
When finished, press and hold the Mode select button for three seconds to exit the settings menu.

Please select the appropriate option
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Clean filter

Filter blocked

No filter

Contact Dyson

Volt alert

Too hot

Reset

High altitude

What does the screen show?
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Reset
Your straightener has an error. Press the Power button to turn off your straightener and then turn it on again.
If this doesn’t clear the alert, turn off your straightener and unplug from the power source for 20 seconds. Plug in and turn on again.
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Initial setup for your Dyson Airstrait
Plug in the Dyson Airstrait™ and turn on at the socket.

Ensure the reset button is pressed. If the red collar is visible, press the button down fully.

Powering on the Dyson Airstrait
Start by unlocking the machines arms and hold the power button down until the screen switches on.

Continue by pressing the Mode button located above the power button. This will bring up the option to choose your language.

Select language
Once the preferred language has been selected, press and hold the Cool mode button to confirm your selection.
A green tick will appear on the screen letting you know the selection has been successful.

Choose either between °C or °F. Confirm selection by pressing the Cool button.

Once both the language and temperature unit have been selected, finish setting up by pressing the power button as shown on the machines display.

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Retest the plug
Ensure that the plug is installed correctly. DO NOT plug upside down.
Ensure the reset button is pressed. If the red collar is visible, press the button down fully.
Retest the plug in a different plug socket.
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Extension cable
We do not recommend the use of extension cables when using the Dyson Airstrait due to the possibilty that the appliance may overheat and cause internal damage.
Re-test
Please re-try without the use of an extension cable.
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How to buy and fit parts for your machine
Get original replacement parts direct from Dyson and learn how to fit them with your machine.
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Please check if your machine is under guarantee or purchase replacement parts below - your part will then be delivered to you. Your machine comes with complimentary parts when covered under your guarantee policy. To check if yours is still under guarantee, visit MyDyson
Please select the appropriate option
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The diffusers are magnetically attached to the sides of the straightener’s arms.
Gently pull the existing diffusers away.

To fit your diffusers, slide them onto the straightener’s arms until they lock into place.
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Please check if your machine is under guarantee or purchase replacement parts below - your part will then be delivered to you. Your machine comes with complimentary parts when covered under your guarantee policy. To check if yours is still under guarantee, visit MyDyson
Please select the appropriate option
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Unplug your straightener from the mains electricity supply and allow it to cool down.
Hold the handle of your straightener and pull the existing filter unit downwards and onto the cable.

Gently pull open the new filter unit and slide it onto the cable. Slide the filter unit towards the handle and twist until it snaps into place.

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Please check if your machine is under guarantee or purchase replacement parts below - your part will then be delivered to you. Your machine comes with complimentary parts when covered under your guarantee policy. To check if yours is still under guarantee, visit MyDyson
Please select the appropriate option
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Dyson Airstrait™ Display stand
Neatly displays your Dyson Airstrait™ straightener.
Remove any packaging
Dispose of any old parts in accordance with local codes and regulations.
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Serial number location
On the power cord near the plug.
Has this resolved the problem?
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Please select the appropriate option
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As with many electrical products, it is normal to hear a quiet buzzing noise from the Dyson Airstrait™ straightener when the machine is plugged in.
The buzzing noise may appear louder as the machine is held close to your ear during use.
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At times the Dyson Airstrait™ straightener can make a faint siren like noise due to the circulation of air. If the issue is persistent please arrange an exchange.
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Please select the appropriate option
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An acrid smell is to be expected upon the first few uses. This smell is caused by the coating used in the manufacturing process commonly applied to appliances that use a heating element. The smell will fade away after repeat uses of the appliance.
To speed up this process, use the appliance on a high heat setting.
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Chemical smell
A chemical smell is to be expected from the silicone mat when the product is new. This is not a cause for concern and the smell will fade away if left in a room for 2 - 3 days.
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Cleaning the filter
Please follow the steps in the video
Find the text version of the step-by-step guide instead, under "Has this resolved the problem?”
Has this resolved the problem?
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Please select the appropriate option
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Ensure the lock button is clear of debris and slide the button to open and close the arms.

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Check that idle mode hasn’t been turned off. If Idle mode has been turned off the machine won’t auto pause when being used in the high airflow setting.
The machine will also be unable to enter standby mode.
To turn idle mode on or off press and hold the Mode button on your straightener until the settings menu appears.
Use the Mode button to scroll through the menu options until you get to idle mode. Press the Cold mode button to select and press again to toggle between on and off.

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Your straightener is designed to be used with dry or towel-dried hair. Detangle your hair with a brush or comb.
For best results, section your hair before beginning.
Hold the Dyson Airstrait™ with a looser grip and let the machine do the work for you. You don’t need to apply as much tension.

Your straightener will give you a choice of temperatures that you can change according to your hair type and styling preference. Use lower temperatures for finer hair, and higher temperatures for thicker hair.
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Cleaning the diffusers
Please follow the steps in the video
Find the text version of the step-by-step guide instead, under "Has this resolved the problem?”
Has this resolved the problem?
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Cleaning the diffusers
The diffusers are magnetically attached to the sides of the straightener’s arms. We recommend these are kept clean, free from debris and hair product residue. This will keep them functioning effectively.
Remove the diffusers by sliding them off the arms of your machine.

Soak the diffusers in warm soapy water for 30 minutes.
Rinse under running water, cleaning off any stubborn debris with a cloth, brush or fingers.
Leave to fully dry.
Refit the diffusers onto the machine.
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Idle mode
If using idle mode, airflow will reduce when the arms are opened and then increase as soon as you close the arms.
Press the Cold mode button to select and press again to toggle between on and off.

Please select the appropriate option
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Temperature control button
Five precise temperatures for wet or dry styling, plus optional Boost mode.

Airflow button
Two speed settings, low flow and high flow.

Cold mode button
Use to set your style.

Mode button
Style from wet or dry.

Power button
Power on/off.

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Adjust the temperature
Press the Temperature control button to change the setting for your hair type and styling preference.
There are five precise temperatures for wet or dry styling, plus an optional Boost mode.

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Please select the appropriate option
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Gap between the filter cage and main body
You may notice a small gap between the filter cage and main body. This spacing is normal on every Airstrait™ and not a cause for concern.
Please select the appropriate option
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Cosmetic
Please select the appropriate option.
Please select the appropriate option
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Filter loose
If the filter is touched while the machine is in operation, it can feel loose or accidentally come off. When using the appliance, keep your hands away from the filter section to prevent this from happening.
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At Dyson we’ve designed and made our own Dyson hair clips, designed for all hair types.
A box of four clips, including two Sectioning hair clips and two Wide hair clips.
The Sectioning hair clip helps create precise sections when styling. Sectioning clips provide owners with the ability to section their hair during their styling routines
The Wide hair clips facilitate bulk hair sectioning as well as everyday usage when handling thick or long hair. The Wide hair clip gathers and holds large amounts of hair securely and comfortably.
The hair clips are resistant to temperatures of up to 120°C and we have engineered the Dyson hair clips for use on both wet and dry hair.
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Please select the appropriate option
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Compliance leaflet
Please open the PDF for the compliance leaflet.
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Quick start guide
Please follow the steps in the video.
Please select the appropriate option
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Initial setup for your Dyson Airstrait
Plug in the Dyson Airstrait™ and turn on at the socket.

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Adjust the temperature
Press the Temperature control button to change the setting for your hair type and styling preference.
There are five precise temperatures for wet or dry styling, plus an optional Boost mode.

Adjust the airflow
Press the Airflow button to toggle between high and low airflow.

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Access the settings menu
Press and hold the Mode button on your straightener until the settings menu appears.
Use the Mode button to scroll through the menu options.

Auto pause
Auto pause will turn the machine off if left for three seconds with the arms open. It will activate again when you pick it up.
Press the Cold mode button to select and press again to toggle between on and off.

Idle mode
If using idle mode, airflow will reduce when the arms are opened and then increase as soon as you close the arms.
Press the Cold mode button to select and press again to toggle between on and off.

Units
Press the Cold mode button to toggle between °C and °F.

Language
Use the Mode button to scroll through the language options.
Press the Cold mode button to select the language you want and then press again to confirm.
A tick will appear on the screen to confirm your selection.

Factory reset
Press the Cold mode button to start a factory reset.

Exit
Use the Mode button to scroll through to the Exit screen and press the Cold mode button to select.

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Quick start guide
Please follow the steps in the video
Find the text version of the step-by-step guide instead, under "Is there anything else we can help you with?”
Is there anything else we can help you with?
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Straightening from dry
Unlock the arms.

Set your straightener to Dry mode.

If using idle mode, your straightener's airflow will reduce between passes, then increase as soon as you close the arms.
Idle mode can be toggled on and off in the the settings menu.
In Dry mode, your straightener has a choice of temperatures and an additional Boost when needed.

Use Cold mode to set your style. Hold your straightener with the arms shut and direct the airflow down the hair section to smooth and set.

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Straightening from wet
Your straightener is designed to be used with towel-dried hair, not dripping wet hair. Once towel-dried, detangle your hair with a brush or comb.
For the optimum experience, use maximum airflow and a higher temperature, and direct the airflow towards your roots.
Before starting to straighten your hair, dry your roots with the arms of your straightener closed. You can use your straightener with the arms locked or just hold them closed.

Unlock the arms.

Set your straightener to Wet mode.

If using idle mode, your straightener's airflow will reduce between passes, then increase as soon as you close the arms.
Idle mode can be toggled on and off in the the settings menu.
Your straightener will give you a choice of temperatures that you can change according to your hair type and styling preference. Use lower temperatures for finer hair, and higher temperatures for thicker hair.
Hold your straightener so that the airflow is directed downwards and start to pass sections of hair through the arms. Repeat until each section is dry. Change the airflow and temperature settings as required.

Use Cold mode to set your style. Hold your straightener with the arms shut and direct the airflow down the hair section to smooth and set.

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Temperature control button
Five precise temperatures for wet or dry styling, plus optional Boost mode.

Airflow button
Two speed settings, low flow and high flow.

Cold mode button
Use to set your style.

Mode button
Style from wet or dry.

Power button
Power on/off.

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Clean filter
You can continue to use your straightener but we recommend you clean the filter for optimum performance.
Scan the QR code on the screen to help fix this alert or follow the Cleaning your filter instructions.

Filter blocked
Your straightener won’t operate until the filter is cleaned.
Scan the QR code on the screen to help fix this alert or follow the Cleaning your filter instructions.

No filter
The filter isn’t fitted correctly or is missing. Your straightener won’t operate until fitted.
Check that the filter is fitted correctly.

Contact Dyson
There is a fault with your straightener. Please contact Dyson.

Volt alert
Your machine has either been plugged into a power source with the incorrect voltage or the voltage is fluctuating.
Plug into a stable, compatible power supply.

Too hot
Your straightener has become too hot and will need to cool down.
Turn off your straightener, unplug and leave to cool down.

Reset
Your straightener has an error. Press the Power button to turn off your straightener and then turn it on again.
If this doesn’t clear the alert, turn off your straightener and unplug from the power source for 20 seconds. Plug in and turn on again.

High altitude
High altitudes and low ambient atmospheric pressure can affect how hair styling tools perform. Low air pressure reduces the rate of airflow entering and exiting the machine, which can affect performance.

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Cold mode
Use Cold mode to set your style. Hold your straightener with the arms shut and direct the airflow down the hair section to smooth and set.

Boost
Select Boost when styling dry hair for a shot of extra heat.
Idle mode
Between passes, your straightener will activate Idle mode. Airflow will reduce, then increase as soon as you close the arms.
Auto pause
To save energy, your straightener will Auto pause when left for three seconds with the arms open. It will activate again when you pick it up.
Stand-by
To save energy, your straightener will go into stand-by if left unattended with the arms open for more than three minutes. Press the Power button to reactivate.
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Please open the PDF for the user manual.
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Cleaning the filter
Please follow the steps in the video.
Find the text version of the step-by-step guide instead, under "Is there anything else we can help you with?”
Is there anything else we can help you with?
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Cleaning the filter
Your straightener has been precisely engineered. To maintain outstanding styling performance, it needs to be kept free from hair product residue and debris. A little regular maintenance will optimise performance.
Remove the filter - Unplug your straightener and let it cool down before cleaning your filter.
Hold the handle of your straightener and pull the filter unit downwards and onto the cable. Gently pull open the filter and slide it off the cable.

Wash the filter - Leave the filter unit to soak in warm, soapy water for at least 30 minutes. We recommend using a clarifying shampoo or dish soap.

Rinse under running water and using your fingertips, rub gently to thoroughly clean both the inside and outside surfaces of the filter.
Shake off excess water and leave until completely dry.

Replace the filter - Pull the filter open and slide it onto the cable.
Slide the filter unit towards the handle, align and click into place.

Your straightener will alert you if the filter isn’t in place correctly.

Reference code:
Cleaning the tension bars
Please follow the steps in the video
Find the text version of the step-by-step guide instead, under "Is there anything else we can help you with?”
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Reference code:
Cleaning the tension bars
Over time, hair product residue may build up on the tension bars. These bars sit at the top of the inside of each arm and it’s important to keep them clean and free from debris.
Ensure your machine is cool, switched off and unplugged.

Unlock the arms.

Use a clean soft-bristled brush, such as a toothbrush, to remove any debris from the tension bars.

Use a soft, lint-free cloth to remove any remaining residue.

Close and lock the arms once finished.
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Dyson Airstrait™ straightener (Nickel/Copper)