Shop all Dyson upright vacuums
Powerful suction across carpets and hard floors with Ball™ technology for improved manoeuvrability
Exclusive machines and offers
Exclusive machines and offers
Exclusive Dyson machines, unique colour options and special gift editions, only available from and Dyson Demo Stores.
Free shipping and returns
Free shipping and returns
What are my shipping options?
Standard shipping: Free
Shipping via Purolator or Canada Post is free of change when ordering a machine from dysoncanada.ca and on all orders from a Dyson Demo Store. We aim to deliver the machine(s) within 2-7 business days, subject to availability. Please note that there are a small number of postal codes, usually in remote rural areas, to which we may not be able to deliver within this timescale.
Expedited shipping: $25
If you need your machine in a hurry, we also offer an expedited shipping option via Canada Post to major cities – your order will be delivered within 2 business days. Simply switch to the expedited shipping option in the checkout. Please note that there are a small number of postal codes, usually in remote rural areas, to which expedited shipping is not available.
Accessories and Spare Parts: $5.99
Shipping for accessories and spare parts is $5.99. Orders will be shipped within 2-7 business days via Canada Post.
How long does shipping take?
Estimated delivery times to major cities:
Cities |
Standard Shipping (Free) |
Expedited Shipping: ($25) |
To Toronto |
2-5 business days |
2 business days |
To Ottawa |
2-5 business days |
2 business days |
To Montreal |
2-5 business days |
2 business days |
To Quebec |
2-5 business days |
2 business days |
To Winnipeg |
3 -7 business days |
2 business days |
To Halifax |
3 -7 business days |
2 business days |
To Calgary |
3-7 business days |
2 business days |
To Edmonton |
4-8 business days |
2 business days |
To Saskatoon |
3-8 business days |
2 business days |
To Vancouver |
4-8 business days |
2 business days |
To St.John's |
5-10 business days |
2 business days |
When will my delivery arrive?
Delivery is Monday to Friday 9am – 6pm local time, not including statutory holidays. If a delivery cannot be completed (for example, if you’re not home), the carrier will leave a notification at your door indicating where you can pick up your order.
Dyson Canada will make every effort to process orders within this timeframe, but issues outside of our control, such as weather, may cause delays. Dyson Canada will not be held liable for shipping delays in those cases. To process orders within this timeframe, we may need to contact you to validate your credentials.
If ordering multiple products your order may be delivered in multiple shipments. This is to ensure that your order is delivered as soon as possible.
How do I track my order?
You will be sent a notice of shipment email with tracking information upon the shipment of your order.
Can I ship to a PO Box?
Shipping to PO boxes is not available due to package size restrictions.
Can I ship to a different address than my billing address?
Yes you can, however please note that different billing and shipping addresses may cause a slight delay in delivery time due to our order verification process.
What happens if I’m not home to receive my shipment?
Since a signature is always required, please try to make sure someone is home to sign for your package. The carrier will make one delivery attempt, and if nobody is available to sign for the package you'll have two options:
1) Contact your selected carrier to arrange for a second delivery attempt.
or
2) Pick up the package from your local Purolator depot or Canada Post office. In order to determine at which location your package is being held, look up the package using the tracking number shared via email or contact the carrier. Be sure to bring one piece of mail with your name on it and a government-issued ID when you pick up your order.
What happens if my order was ‘returned to sender’?
If your order is not picked up from your either your local Purolator depot or Canada Post office within the time listed on your delivery notice it will be returned to sender. In the event that this happens, please contact Dyson Canada via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
How do I return a product?
Buy risk free with free 30-day returns.
Purchases made directly from www.dysoncanada.ca, Dyson Demo Stores, or Dyson helpline are eligible for a full money-back. The Dyson outlet's refurbished machines are final sale and are not eligible to be returned.
If you wish to return any product purchased from the Dyson Store within the first 30 days, please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.
If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.
Extended Holiday Returns: Any purchases made between Friday 1st November 2024 and Wednesday 25th December 2024, can be returned up to Friday 31st January 2025. Purchases made directly from www.dysoncanada.ca, Dyson Stores or Dyson helpline are eligible for a full money back. The Dyson Outlet's refurbished machines are final sale and are not eligible to be returned.
Best price guaranteed
Best price guaranteed
Be confident that you are getting the best price on Dysoncanada.ca. If within 30 days of purchase you should find the same model advertised by an authorized Canadian Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-877-397-6622 to get started. Here’s what you’ll need to know:
• Product must be the exact same model number as it appears on DysonCanada.ca and in stock
• Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL)
• Authorized dealers are limited to Amazon 1st party (ships and sold from Amazon.ca), Best Buy, Canadian Tire, Costco, Hudson's Bay, Home Hardware, London Drugs, Lowes, Rona, Rooms+Spaces, Sephora, Shoppers Drug Mart, TSC, Visions and Walmart.
• Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, "close out", "clearance" or a demonstrator product.
• Product price must not be lower due to an advertising error or misprint
Dyson reserves the right to rescind this offer at any time and/or modify these terms and conditions as needed.
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Pay by installments
Affirm (formerly known as PayBright) is one of Canada’s leading installment payment providers. When you use Affirm to pay at Dyson’s checkout, you can split your purchase into easy, automatic monthly payments. To use Affirm as your preferred payment choice at checkout.
1. Add items to your shopping cart as usual, and select Affirm as your payment method at checkout for orders between $100 and $15,000 (including taxes and shipping).
2. Get set up: Use your mobile phone number and email to set up your Affirm plan within 60 seconds. Subject to credit approval.
3. Confirm your payment plan with Affirm. Dyson will process and ship your order as usual.
4. Make monthly payments to Affirm while you enjoy your purchase.
Choose your model
Dyson Ball Animal 3 Complete
315
Reviews
Dyson Ball Animal 3 Complete
5
Star
156
4
Star
57
3
Star
33
2
Star
33
1
Star
36
The best cleaning performance of any upright de-tangling vacuum.¹
Dyson can deep clean your home - and your pet. Includes the Groom tool and Tangle-free turbine tool.
Only at Dyson: Exclusive model with tools for tough tasks.
Includes 9 accessories
See all Hide-
Combination tool
Two tools in one - brush and wide nozzle. For switching between tasks.
-
Stair tool
Velour strips pick up hair and dirt from stairs.
-
Mattress tool
Removes dirt and allergens from mattresses and upholstery.
-
Tangle-free turbine tool
The only turbine tool that doesn't tangle. Counter-rotating heads with brushes remove hair from carpets and upholstery. No more tangles.
-
Carbon fibre soft dusting brush
Re-engineered with carbon fibre filaments to capture more fine dust on delicate surfaces.
-
Articulating hard floor tool
Soft nylon bristles gently remove dust. Ultra-slim profile reaches into awkward gaps.
-
Reach under tool
Extends, bends and twists to remove dust and allergens from awkward spaces.
-
Multi-angle brush tool
Twists into different positions and angles for easy high-reach cleaning.
-
Quick-release groom tool
Mess-free grooming for medium- and long-haired dogs
-
Tool holder
Conveniently stores tools on the machine, so you always have them with you as you clean.
-
Tool bag
Stow and organize your Dyson vacuum's tools in this handy bag.
- Limited time only. While supplies last.
- Limited time only. While supplies last.
- Limited time only. While supplies last.
Ball Animal 3 Total Clean
315
Reviews
Ball Animal 3 Total Clean
5
Star
156
4
Star
57
3
Star
33
2
Star
33
1
Star
36
The best pickup performance of any de-tangling vacuum.¹
Engineered for larger homes with pets. Removes dirt, allergens and pet hair around your home.
5 accessories designed for a whole-home clean.
Includes 5 accessories
See all Hide-
Tangle-free turbine tool
The only turbine tool that doesn't tangle. Counter-rotating heads with brushes remove hair from carpets and upholstery. No more tangles.
-
Stair tool
Velour strips pick up hair and dirt from stairs.
-
Combination tool
Two tools in one - brush and wide nozzle. For switching between tasks.
-
Carbon fibre soft dusting brush
Densely-packed carbon fibre filaments prevent static to capture fine dust.
-
Reach under tool
Extends, bends and twists to remove dust and allergens from awkward spaces.
-
Tool bag
Stow and organize your Dyson vacuum's tools in this handy bag.
Dyson Ball Allergy+
841
Reviews
Dyson Ball Allergy+
5
Star
390
4
Star
101
3
Star
59
2
Star
71
1
Star
220
Power that delivers more suction than any other vacuum.¹ Engineered to deep clean and trap allergens.
Advanced whole-machine filtration captures 99.97% of microscopic particles as small as 0.3 microns - including pet dander and other allergens.
6 accessories to capture fine dust and allergens.
Includes 6 accessories
See all Hide-
Tangle-free turbine tool
The only turbine tool that doesn't tangle. Remove hair from carpets.
-
Stair tool
Velour strips pick up hair and dirt from stairs.
-
Carbon fibre soft dusting brush
Densely-packed carbon fibre filaments prevent static to capture fine dust
-
Combination tool
Two tools in one - brush and wide nozzle. For switching between tasks.
-
Articulating hard floor tool
Soft nylon bristles gently remove dust. Ultra-slim profile reaches into awkward gaps.
-
Mattress tool
Removes dirt and allergens from mattresses and upholstery.
- Limited time only. While supplies last.
- Limited time only. While supplies last.
- Limited time only. While supplies last.
Dyson Ball Animal 3
The best pickup performance of any de-tangling vacuum.¹
Engineered for homes with pets.
Versatile cleaning for your whole home.
Includes 2 accessories
See all Hide-
Combination tool
Two tools in one - brush and wide nozzle. For switching between tasks.
-
Stair tool
Velour strips pick up hair and dirt from stairs.
Promotion
Canada's #1 Vacuum brand for 11 years in row.⁺
Key features
-
Ball™ technology
Navigate furniture and obstacles with a simple turn of the wrist, for precise cleaning.
-
Even more power for tough tasks
Engineered for tough tasks across all floors. Powerful cleaning on carpets, wood floors, vinyl and tile.
-
Self-adjusting cleaner head
Active base plate automatically raises and lowers to seal in suction across all floors. Combined with a powerful motorized brush bar, it deep cleans dirt throughout the home.
New Dyson floor cleaning technology is here. The Dyson WashG1™ wet cleaner is now available in Canada.
Exclusive machines and offers
Exclusive machines and offers
Exclusive Dyson machines, unique colour options and special gift editions, only available from DysonCanada.ca and Dyson Demo Stores
Free shipping and returns
Free shipping and returns
What are my shipping options?
Standard shipping: Free
Shipping via Purolator or Canada Post is free of change when ordering a machine from dysoncanada.ca and on all orders from a Dyson Demo Store. We aim to deliver the machine(s) within 2-7 business days, subject to availability. Please note that there are a small number of postal codes, usually in remote rural areas, to which we may not be able to deliver within this timescale.
Expedited shipping: $25
If you prefer to check out with Expedited Shipping, please contact our Customer Care team through the Live Chat icon below, or at 1-877-397-6622 and they will be happy to assist you.
Accessories and Spare Parts: $5.99
Shipping for accessories and spare parts is $5.99. Orders will be shipped within 2-7 business days via Canada Post.
How long does shipping take?
Estimated delivery times to major cities:
Cities |
Standard Shipping (Free) |
Expedited Shipping: ($25) |
To Toronto |
2-5 business days |
2 business days |
To Ottawa |
2-5 business days |
2 business days |
To Montreal |
2-5 business days |
2 business days |
To Quebec |
2-5 business days |
2 business days |
To Winnipeg |
3 -7 business days |
2 business days |
To Halifax |
3 -7 business days |
2 business days |
To Calgary |
3-7 business days |
2 business days |
To Edmonton |
4-8 business days |
2 business days |
To Saskatoon |
3-8 business days |
2 business days |
To Vancouver |
4-8 business days |
2 business days |
To St.John's |
5-10 business days |
2 business days |
When will my delivery arrive?
Delivery is Monday to Friday 9am – 6pm local time, not including statutory holidays. If a delivery cannot be completed (for example, if you’re not home), the carrier will leave a notification at your door indicating where you can pick up your order.
Dyson Canada will make every effort to process orders within this timeframe, but issues outside of our control, such as weather, may cause delays. Dyson Canada will not be held liable for shipping delays in those cases. To process orders within this timeframe, we may need to contact you to validate your credentials.
If ordering multiple products your order may be delivered in multiple shipments. This is to ensure that your order is delivered as soon as possible.
How do I track my order?
You will be sent a notice of shipment email with tracking information upon the shipment of your order.
Can I ship to a PO Box?
Shipping to PO boxes is not available due to package size restrictions.
Can I ship to a different address than my billing address?
Yes you can, however please note that different billing and shipping addresses may cause a slight delay in delivery time due to our order verification process.
What happens if I’m not home to receive my shipment?
Since a signature is always required, please try to make sure someone is home to sign for your package. The carrier will make one delivery attempt, and if nobody is available to sign for the package you'll have two options:
1) Contact your selected carrier to arrange for a second delivery attempt.
or
2) Pick up the package from your local Purolator depot or Canada Post office. In order to determine at which location your package is being held, look up the package using the tracking number shared via email or contact the carrier. Be sure to bring one piece of mail with your name on it and a government-issued ID when you pick up your order.
What happens if my order was ‘returned to sender’?
If your order is not picked up from your either your local Purolator depot or Canada Post office within the time listed on your delivery notice it will be returned to sender. In the event that this happens, please contact Dyson Canada via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
How do I return a product?
Buy risk free with free 30-day returns
Purchases made directly from www.dysoncanada.ca, Dyson Demo Stores, or Dyson helpline are eligible for a full money-back. The Dyson outlet's refurbished machines are final sale and are not eligible to be returned.
If you wish to return any product purchased from the Dyson Store within the first 30 days, please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.
If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.
Extended Holiday Returns: Any purchases made between Friday 1st November 2024 and Wednesday 25th December 2024, can be returned up to Friday 31st January 2025. Purchases made directly from www.dysoncanada.ca, Dyson Stores or Dyson helpline are eligible for a full money back. The Dyson Outlet's refurbished machines are final sale and are not eligible to be returned.
Price match promise
Best price guaranteed
Be confident that you are getting the best price on Dysoncanada.ca. If within 30 days of purchase you should find the same model advertised by an authorized Canadian Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-877-397-6622 to get started. Here’s what you’ll need to know:
• Product must be the exact same model number as it appears on DysonCanada.ca and in stock
• Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL)
• Authorized dealers are limited to Amazon 1st party (ships and sold from Amazon.ca), Best Buy, Canadian Tire, Costco, Hudson's Bay, Home Hardware, London Drugs, Lowes, Rona, Rooms+Spaces, Sephora, Shoppers Drug Mart, TSC, Visions and Walmart.
• Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, "close out", "clearance" or a demonstrator product.
• Product price must not be lower due to an advertising error or misprint
Dyson reserves the right to rescind this offer at any time and/or modify these terms and conditions as needed.
Pay by installments
Affirm (formerly known as PayBright) is one of Canada’s leading installment payment providers. When you use Affirm to pay at Dyson’s checkout, you can split your purchase into easy, automatic monthly payments. To use Affirm as your preferred payment choice at checkout.
1. Add items to your shopping cart as usual, and select Affirm as your payment method at checkout for orders between $100 and $15,000 (including taxes and shipping).
2. Get set up: Use your mobile phone number and email to set up your Affirm plan within 60 seconds. Subject to credit approval.
3. Confirm your payment plan with Affirm. Dyson will process and ship your order as usual.
4. Make monthly payments to Affirm while you enjoy your purchase.
¹Suction tested to ASTM F558 at the cleaner head, dust-loaded against upright market.
Contact Us
Our helpline hours:
- Monday to Friday: 8am to 7pm, EST
- Saturday: 9am to 5pm, EST
-
Use the ‘Live chat’ button in the bottom right of your screen to talk to a Dyson Expert.
-
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You can call us at 1-877-397-6622