Let's get your machine working
Dyson Airstrait™ straightener (Prussian Blue/Copper)Let's get your machine working
Dyson Airstrait™ straightener (Prussian Blue/Copper)
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HS06 / HT01
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How to clean the diffusers
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ADVICE
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Cleaning the diffusers - step-by-step
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New query
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Troubleshooting your hair straighteners
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Alert screens
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Clean filter
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ADVICE
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Cleaning your filter
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Cleaning your filter - step-by-step
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ADVICE
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EXCHANGE
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Reset
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Filter blocked
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Too hot
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No filter
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Fit the filter
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Reset
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Volt alert
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Performance
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Airflow control
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Clean the diffusers
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Cleaning the diffusers - step-by-step
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Clean the tension bars
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Cleaning the tension bars - step-by-step
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Cleaning the filter
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Cleaning your filter - step-by-step
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Styling advice
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Straightening from dry - step-by-step
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Straightening from wet - step-by-step
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Styling advice not resolved
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Troubleshooting
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Power or electrical issue
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Intermittent power
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Setting up your Dyson Airstrait
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Volt alert
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Clean filter
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Filter blocked
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Too hot
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No filter
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No alert
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Try a different plug socket
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Reset
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Machine will not turn on
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No alert
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Machine will not turn on
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New device has no power
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ADVICE
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Spare parts and replacement instructions
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Diffusers
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ORDER
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Part replacement instructions
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UNRESOLVED
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Filter
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ORDER
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Part replacement instructions
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Stand
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ORDER
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Part replacement instructions
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Part broken
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ORDER
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ORDER
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ORDER
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How to locate the serial number
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Unusual noise
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Buzzing noise
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EXCHANGE
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Faint siren noise
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Unusual smell
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Acrid smell
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ADVICE
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EXCHANGE
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Chemical smell coming from the silicon mat
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Usability issue
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Arms not opening and closing properly
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Auto pause and standby not working
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Gap between the filter cage and main body
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ADVICE
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My hair is snagging
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Using Idle mode
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Controlling your hair straighteners - step-by-step
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Temperature control
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Visible issue
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Smoke from machine
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How to adjust the temperature and airflow
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How to change the settings
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Getting started
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Straightening from dry - step-by-step
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Straightening from wet - step-by-step
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Controlling your hair straighteners - step-by-step
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Understanding the alerts
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Understanding the modes
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Download the user manual
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How to clean the filter
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Cleaning your filter - step-by-step
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How to clean the tension bars
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Cleaning the tension bars - step-by-step
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How to locate the serial number
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We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.