Let's get your machine working
Special edition Dyson Corrale™ straightener (Prussian Blue/Rich Copper)
Let's get your machine working
Special edition Dyson Corrale™ straightener (Prussian Blue/Rich Copper)
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Charging your straightener
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More help required
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Troubleshooting
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Alert screens
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Issue not resolved, speak to our Customer Support Team
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Charger error
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Issue resolved
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Replacement part required
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Check the connector pins
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Flight-ready
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Issue resolved
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Flight-ready
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Reset
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Issue not resolved, speak to our Customer Support Team
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Too hot
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Understanding the sounds
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Performance
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Arms not opening or closing properly
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The flexing plates will not heat up
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Reset the machine
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My hair is snagging
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Check the machine
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Clean the machine
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Issue not resolved, speak to our Customer Support Team
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Run time issue
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Sleep mode is not working
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Styling tips
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Power or electrical issue
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The charger isn't working
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Issue resolved
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Charge the machine
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Check the screen
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Order replacement
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Order replacement
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No power
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Check the screen
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Alert screens
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Alert screens
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Cannot set the temperature
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Four pin Flight-ready tag
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Reset the machine
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Two pin Flight-ready tag
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Run time
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The screen isn't working
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Unusual noise
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Buzzing noise
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Understanding the sounds
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Unusual smell
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Burning smell
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Yes - first few uses
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Issue not resolved, please speak to our Customer Support Team
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Visible issue
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The charging cable keeps detaching
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Flight-ready tag issue
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Flight-ready tag issue
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Replacement required
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Flight-ready tag issue
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Flight-ready tag issue
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Replacement required
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The heating plates are not perfectly aligned
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Issue not resolved, speak to our Customer Support Team
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Normal use
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The heating plates do not touch
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Normal use
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Lights
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Flashing red
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Pulsing red
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Solid red light
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Solid white
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Issue not resolved, speak to our Customer Support Team
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Issue not resolved, speak to our Customer Support Team
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Issue not resolved, speak to our Customer Support Team
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Replacement parts
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Flight-ready tag
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Flight-ready tag
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Flight-ready tag
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Charger
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Dock
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Foot pads
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Travel pouch
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Incorrect temperature unit displayed
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Safety and guarantee information
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Adjusting the temperature
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Assembling the charging dock
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Changing temperature units
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Changing temperature units - step by step
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Getting started
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Getting started - step-by-step
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Check the connector pins
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Getting started
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Getting started
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Turning the prompt sounds on and off
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Sleep mode
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Styling guides
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Turning the machine on/off
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User guide
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User guide
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User guide
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Serial number location
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Cleaning your straightener
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Cleaning your straightener - step-by-step
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Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
You might need a replacement part.
It looks like the Foot pads is not working. You can solve this by ordering a new one below.
Foot pads
Part no. 970601-01
Replacement foot pads for your Dyson Corrale™ straightener.
$4.99
Foot pads
Part no. 970601-01
Replacement foot pads for your Dyson Corrale™ straightener.
$4.99
$4.99
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Further help
Special edition Dyson Corrale™ straightener (Prussian Blue/Rich Copper)
