Let's get your machine working

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Dyson Genuine Filter is not working. You can solve this by ordering a new one below.

Dyson Genuine Filter

Part no. 965432-01

Filter for your Dyson Purifier.

$99.99

Dyson Genuine Filter

Part no. 965432-01

Filter for your Dyson Purifier.

$99.99

You might need a replacement part.

It looks like the Remote control is not working. You can solve this by ordering a new one below.

Remote control

Part no. 969154-02

Replacement remote control for your Dyson purifier.

$39.99

Remote control

Part no. 969154-02

Replacement remote control for your Dyson purifier.

$39.99

Currently out of stock.

$39.99

Notify me

You might need a replacement part.

It looks like the Remote control is not working. You can solve this by ordering a new one below.

Remote control

Part no. 969154-02

Replacement remote control for your Dyson purifier.

$39.99

Remote control

Part no. 969154-02

Replacement remote control for your Dyson purifier.

$39.99

Currently out of stock.

$39.99

Notify me

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Remote control is not working. You can solve this by ordering a new one below.

Remote control

Part no. 969154-02

Replacement remote control for your Dyson purifier.

$39.99

Remote control

Part no. 969154-02

Replacement remote control for your Dyson purifier.

$39.99

Currently out of stock.

$39.99

Notify me

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Dyson Genuine Filter is not working. You can solve this by ordering a new one below.

Dyson Genuine Filter

Part no. 965432-01

Filter for your Dyson Purifier.

$99.99

Dyson Genuine Filter

Part no. 965432-01

Filter for your Dyson Purifier.

$99.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Remote control is not working. You can solve this by ordering a new one below.

Remote control

Part no. 969154-02

Replacement remote control for your Dyson purifier.

$39.99

Remote control

Part no. 969154-02

Replacement remote control for your Dyson purifier.

$39.99

Currently out of stock.

$39.99

Notify me

You might need to arrange a visit from a Dyson expert.

It looks like the Filter shroud isn't working. A new one will need to be replaced by a Dyson Expert.

Please contact us. Our helpline will be able to arrange an appointment for you.

Filter shroud

Part no. 969156-06

Replacement filter shroud for your Dyson purifier.

$32.99

Filter shroud

Part no. 969156-06

Replacement filter shroud for your Dyson purifier.

$32.99

Further help

Dyson Purifier Cool TP07 (White/Silver)

Let's get your machine working

Let's get your machine working

You might need a replacement part.

Dyson Genuine Filter

You might need a replacement part.

Remote control

You might need a replacement part.

Remote control

You might need a replacement part.

Remote control

Apologies. We can’t help you online.

Apologies. We can’t help you online.

You might need a replacement part.

Dyson Genuine Filter

Apologies. We can’t help you online.

You might need a replacement part.

Remote control

You might need to arrange a visit from a Dyson expert.

Filter shroud

Further help

Products

Account

For Business

Support

About Dyson

Dyson Values

Let's get your machine working

Let's get your machine working

Changing the filter

Issue resolved

Replacing the filter - step by step

More help required

There is a problem with my machine

Dyson Link app and connectivity

Troubleshooting

Already connected

My machine's connection is intermittent

Issue resolved

Issue not resolved, please speak to our Customer Support Team

Some of my app features are not available

My machine is offline in the app

My machine won't automatically update

I can't control my machine using the app

I can control my machine using the remote

Issue resolved

Issue not resolved, please speak to our Customer Support Team

Not connected

I'm having trouble connecting my machine

The machine isn't completing the connection

The app is showing an error

Complete the set up

Query resolved

Issue not resolved, please speak to our Customer Support Team

I’m having trouble with this step

Issue not resolved, please speak to our Customer Support Team

Connecting your machine

Add machine

Pair the machine

I'm having trouble pairing with the machine

Enter Wi-Fi details

Start connection

I'm having trouble with my Wi-Fi

The app isn't finding my machine

Issue not resolved, please speak to our Customer Support Team

I'm having trouble with this step

I didn't receive a login code email

I'm unable to find or install the Dyson Link app

I'm having trouble logging into the Dyson Link app

I'm not sure

Switching your machine's Wi-Fi connection

Using the Link app

How do I view my air quality info?

How do I control my machine with the app?

How do I schedule my machine?

Machine settings

Changing the temperature unit

Enabling/Disabling Continuous Monitoring

Checking the machine's filter life

Changing the machine location settings

Editing the machine's room name

How do I switch between my machines?

How do I switch my machine to a different Wi-Fi router or access point?

Voice control

Google Assistant Help and Support

How do I connect my Dyson machine to my Google Assistant-enabled device?

Controlling a machine with your Google Assistant

How do I disconnect my machine from the Google Home app?

I'm having problems with Google Assistant

Google Assistant didn't respond to my command

The Google Assistant is still not responding

I’m not able to log into my Dyson account when linking the Dyson Action

The Google Home app isn't discovering my machine

Google Home isn't discovering my machine

My Dyson machine didn’t respond to Google Assistant as expected

Incorrect commands

What voice commands can I use with my Dyson machine?

Unusual noise

Grinding or grating

Clicking noise

Issue not resolved, please speak to our Customer Support Team

Clicking when oscillating

Issue resolved

Humming noise when turned off

Whining or whistling noise

Check for blockages

Remove both filters