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Let's get your machine working

Dyson Pure Cool™ HEPA Air Purifier and Fan Tower TP04 (White/Silver)
Dyson Pure Cool™ HEPA Air Purifier and Fan Tower TP04 (White/Silver)

Let's get your machine working

Dyson Pure Cool™ HEPA Air Purifier and Fan Tower TP04 (White/Silver)

  

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Most common topics

Airspeed not as powerful

The filter needs replacing

My display is reading green but the fan is working at high speed

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Remote control is not working. You can solve this by ordering a new one below.

Remote control

Part no. 969154-02

Replacement remote control for your Dyson purifier.

$39.99

Remote control

Remote control

Part no. 969154-02

Replacement remote control for your Dyson purifier.

$39.99

Currently out of stock.

$39.99

Notify me

You might need a replacement part.

It looks like the Remote control is not working. You can solve this by ordering a new one below.

Remote control

Part no. 969154-02

Replacement remote control for your Dyson purifier.

$39.99

Remote control

Remote control

Part no. 969154-02

Replacement remote control for your Dyson purifier.

$39.99

Currently out of stock.

$39.99

Notify me

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Remote control is not working. You can solve this by ordering a new one below.

Remote control

Part no. 969154-02

Replacement remote control for your Dyson purifier.

$39.99

Remote control

Remote control

Part no. 969154-02

Replacement remote control for your Dyson purifier.

$39.99

Currently out of stock.

$39.99

Notify me

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Power supply is not working. You can solve this by ordering a new one below.

Power supply

Part no. 969155-06

Replacement power supply for your Dyson purifier.

$105.99

Power supply

Power supply

Part no. 969155-06

Replacement power supply for your Dyson purifier.

$105.99

$105.99

You might need a replacement part.

It looks like the Remote control is not working. You can solve this by ordering a new one below.

Remote control

Part no. 969154-02

Replacement remote control for your Dyson purifier.

$39.99

Remote control

Remote control

Part no. 969154-02

Replacement remote control for your Dyson purifier.

$39.99

Currently out of stock.

$39.99

Notify me

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Further help

Dyson Pure Cool™ HEPA Air Purifier and Fan Tower TP04 (White/Silver)