Let's get your machine working
Dyson Solarcycle Morph floor (White/Silver)Let's get your machine working
Dyson Solarcycle Morph floor (White/Silver)
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CD06 / CF06
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Cleaning your light
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Cleaning the optical arm
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Issue resolved
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More help required
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Light not working
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Unusual smell
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Issue not resolved, please speak to our Customer Support Team
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Dyson Link + Connectivity
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Connection journey
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Connecting the light
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Issue resolved
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The Dyson Link app can't find my light
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Re-scan
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Issue not resolved, please speak to our Customer Support Team
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Unable to pair
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Connectivity
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Bluetooth issues
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How to connect to your Dyson light
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Setting up
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Problem setting up the app
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Issue not resolved, please speak to our Customer Support Team
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Using the Dyson Link app
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Changing app password
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Issue not resolved, please speak to our Customer Support Team
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Using the ambient light sensor
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Daylight mode set up
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Movement sensor not working
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Explaining the modes
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Power issue
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My light won't switch on
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Turn on using the Dyson Link app
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Turn on using the machine
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Check connection to app
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Unable to pair
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Replacement part required
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Turn on using the machine
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Check electrics
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Check power cord
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Check brightness slider
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Remove the power supply
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Reassemble the machine
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My light won’t switch off
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Issue resolved
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Turn light off at the mains socket
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Visible Issue
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Part broken
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Light colour won't change
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Adjust the colour temperature
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Test other functions on the light
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Issue not resolved, please speak to our Customer Support Team
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Intensity won't change
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Adjust the intensity on the Dyson Link app
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Magnet not working
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Retest the optical head
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Movement sensor not working
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Check the movement sensor
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Dock position
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Retest the dock
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My light is flickering
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Check power cord
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Issue not resolved, please speak to our Customer Support Team
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USB-C not working
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Issue not resolved, please speak to our Customer Support Team
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Assemble
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How to use Auto mode
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How to use the brightness slider
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Using the colour slider
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Reposition the Dyson light
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Re-sync
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User manual
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How to use Bluetooth
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How to use the movement sensor
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Serial number location
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Using the USB-C port
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Cleaning the main body
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Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622