Let's get your machine working

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Hose is not working. You can solve this by ordering a new one below.

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

Currently out of stock.

$43.99

Notify me

You might need a replacement part.

It looks like the Hose is not working. You can solve this by ordering a new one below.

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

Currently out of stock.

$43.99

Notify me

You might need a replacement part.

It looks like the Hose is not working. You can solve this by ordering a new one below.

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

Currently out of stock.

$43.99

Notify me

You might need a replacement part.

It looks like the Wand is not working. You can solve this by ordering a new one below.

Wand

Part no. 923523-01

Replacement wand for your Dyson vacuum cleaner.

$32.99

Wand

Part no. 923523-01

Replacement wand for your Dyson vacuum cleaner.

$32.99

You might need a replacement part.

It looks like the Cleaner head is not working. You can solve this by ordering a new one below.

Cleaner head

Part no. 920774-01

Replacement cleaner head for your Dyson vacuum cleaner.

$142.99

Cleaner head

Part no. 920774-01

Replacement cleaner head for your Dyson vacuum cleaner.

$142.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the HEPA post filter is not working. You can solve this by ordering a new one below.

HEPA post filter

Part no. 920769-01

Replacement HEPA post filter for your Dyson vacuum cleaner.

$61.99

HEPA post filter

Part no. 920769-01

Replacement HEPA post filter for your Dyson vacuum cleaner.

$61.99

Currently out of stock.

$61.99

Notify me

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Bin is not working. You can solve this by ordering a new one below.

Bin

Part no. 920624-03

Replacement bin for your Dyson vacuum cleaner.

$56.99

Bin

Part no. 920624-03

Replacement bin for your Dyson vacuum cleaner.

$56.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Cyclone is not working. You can solve this by ordering a new one below.

Cyclone

Part no. 923597-06

Replacement cyclone for your Dyson vacuum cleaner.

$142.99

Cyclone

Part no. 923597-06

Replacement cyclone for your Dyson vacuum cleaner.

$142.99

You might need a replacement part.

It looks like the Cyclone is not working. You can solve this by ordering a new one below.

Cyclone

Part no. 923597-06

Replacement cyclone for your Dyson vacuum cleaner.

$142.99

Cyclone

Part no. 923597-06

Replacement cyclone for your Dyson vacuum cleaner.

$142.99

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Cleaner head is not working. You can solve this by ordering a new one below.

Cleaner head

Part no. 920774-01

Replacement cleaner head for your Dyson vacuum cleaner.

$142.99

Cleaner head

Part no. 920774-01

Replacement cleaner head for your Dyson vacuum cleaner.

$142.99

You might need a replacement part.

It looks like the Soleplate is not working. You can solve this by ordering a new one below.

Soleplate

Part no. 920730-01

Replacement soleplate for your Dyson vacuum cleaner.

$43.99

Soleplate

Part no. 920730-01

Replacement soleplate for your Dyson vacuum cleaner.

$43.99

You might need a replacement part.

It looks like the Cleaner head is not working. You can solve this by ordering a new one below.

Cleaner head

Part no. 920774-01

Replacement cleaner head for your Dyson vacuum cleaner.

$142.99

Cleaner head

Part no. 920774-01

Replacement cleaner head for your Dyson vacuum cleaner.

$142.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Combination tool is not working. You can solve this by ordering a new one below.

Combination tool

Part no. 920753-01

Two tools in one, for versatile cleaning around the home.

$24.99

Combination tool

Part no. 920753-01

Two tools in one, for versatile cleaning around the home.

$24.99

You might need a replacement part.

It looks like the Cleaner head is not working. You can solve this by ordering a new one below.

Cleaner head

Part no. 920774-01

Replacement cleaner head for your Dyson vacuum cleaner.

$142.99

Cleaner head

Part no. 920774-01

Replacement cleaner head for your Dyson vacuum cleaner.

$142.99

You might need a replacement part.

It looks like the Hose is not working. You can solve this by ordering a new one below.

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

Currently out of stock.

$43.99

Notify me

You might need a replacement part.

It looks like the HEPA post filter is not working. You can solve this by ordering a new one below.

HEPA post filter

Part no. 920769-01

Replacement HEPA post filter for your Dyson vacuum cleaner.

$61.99

HEPA post filter

Part no. 920769-01

Replacement HEPA post filter for your Dyson vacuum cleaner.

$61.99

Currently out of stock.

$61.99

Notify me

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Wand is not working. You can solve this by ordering a new one below.

Wand

Part no. 923523-01

Replacement wand for your Dyson vacuum cleaner.

$32.99

Wand

Part no. 923523-01

Replacement wand for your Dyson vacuum cleaner.

$32.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Cyclone is not working. You can solve this by ordering a new one below.

Cyclone

Part no. 923597-06

Replacement cyclone for your Dyson vacuum cleaner.

$142.99

Cyclone

Part no. 923597-06

Replacement cyclone for your Dyson vacuum cleaner.

$142.99

You might need a replacement part.

It looks like the Stair tool is not working. You can solve this by ordering a new one below.

Stair tool

Part no. 920756-01

Replacement stair tool for your Dyson vacuum cleaner.

$10.99

Stair tool

Part no. 920756-01

Replacement stair tool for your Dyson vacuum cleaner.

$10.99

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Further help

Dyson DC43 Full Kit

Let's get your machine working

Let's get your machine working

DC41

How to clean the bin and cyclone

More help required

Troubleshooting

Pick up issues

Check both base and hose

Issue resolved

Check the Cleaner head

Check the cyclone

Wash the filters

Washing the filters - step by step

Issue not resolved, please speak to our Customer Support Team

Clear the Cleaner head step by step

Issue not resolved, please speak to our Customer Support Team

Hose and Wand

Check the hose

Checking the hose step by step

The hose has split

Replacement part required

Replacement part required

Replacement part required

Check the Wand

Replacement part required

Check the base

Intermittent spinning

Check Cleaner head

The Brush bar spins intermittently

Check suction at the inlet

Check suction at head

Check duct

Check changeover valve

Replacement part required

Suction weaker than usual

Reset the Brush bar

Has performance improved?

Check the inlet suction

Issue not resolved, please speak to our Customer Support Team

Power issue

The Brush bar is not spinning on the floor tool

No power

Less than two hours

More than two hours

Switch not working

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, please speak to our Customer Support Team

Unusual noise

The ball clicks

Refit the post-filter

Grinding noise

High pitched whistle

Remove the post-filter

Refit the post-filter

Replacement part required

Issue not resolved, please speak to our Customer Support Team

Loud noise when machine is switched off

Check for blockages

Issue not resolved, please speak to our Customer Support Team

Unusual smell

Damp or musty

Issue not resolved, please speak to our Customer Support Team

Visible issue

Ball shell has come off

Filter side

Refit the ball shell

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, speak to our Customer Support Team

Bin release not working

Check red rod

Replacement part required

Replacement part required

Replacement part required

Replacement part required

Machine is hard to push

Reset the Brush bar

Replacement part required

Issue not resolved, please speak to our Customer Support Team