Let's get your machine working
Let's get your machine working
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Troubleshooting
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Unusual noise
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Issue not resolved, please speak to our Customer Support Team
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Rattle noise
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Issue not resolved, please speak to our Customer Support Team
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Rattle noise
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Issue not resolved, please speak to our Customer Support Team
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Issue resolved
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Whistle noise
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Whistle noise from the machine
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Wash the filter
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Washing the filter - step by step
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Machine working normally
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Replacement part required
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Machine is pulsating
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Wash the filter
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Washing the filter - step by step
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Pick up issue
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Wash the filter
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Washing the filter - step by step
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Paper test
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Machine working normally
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DC43h / DC56h / DC57h
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Emptying the bin
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Issue resolved
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Removing a blockage
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Wash the filter
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Washing the filter - step by step
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Charging the battery
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Serial number location
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Machine run time
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User guide
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Issue resolved
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How to attach the accessories
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Power or electrical issue
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Machine cutting out
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Machine will not turn on
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Flashing light
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No light
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No light
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No light
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Wash the filter
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Washing the filter - step by step
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Issue not resolved, please speak to our Customer Support Team
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Mini motorized head issue
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Machine will not turn on
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No light
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Machine run time
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Issue not resolved, please speak to our Customer Support Team
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Unusual smell
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Damp or musty smell
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Damp or musty smell
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Wash the filter
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Washing the filter - step by step
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Machine working normally
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Damp or musty smell
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Damp or musty smell
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Pick up issue
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Wash the filter
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Washing the filter - step by step
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Paper test
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Replacement part required
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Issue not resolved, please speak to our Customer Support Team
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Visible issue
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Dust from the exhaust
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Washing the filter - step by step
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Main body and cyclone not separating
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Mini motorized head issue
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Replacement part required
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Issue not resolved, please speak to our Customer Support Team
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Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622