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Dyson DC20 All FloorsLet's get your machine working
Dyson DC20 All Floors
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DC20
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Cleaning the bin and cyclone
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More help required
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Troubleshooting
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Unusual noise
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Issue not resolved, please speak to our Customer Support Team
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Rattle noise
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Which floor tool is attached?
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Check the floor tool
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Issue resolved
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Check hose inlet
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Check for blockages
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Check the bin, cyclone and duct seal
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Issue not resolved, please speak to our Customer Support Team
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Remove the filter and test the suction
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Wash the filter
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Check bin, cyclone and duct seal
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Wash the filter
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Check the floor tool
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Check the floor tool
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Check the Turbine head
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Check if Turbine is spinning
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Brush bar not spinning
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Continue checks
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Replacement part required
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Check the Turbine head
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Replacement part required
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Check hose inlet
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Squeaking noise
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Turbine head
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Replacement part required
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Issue not resolved, please speak to our Customer Support Team
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Whistling noise
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Pick up issues
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Power or electrical issue
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Issue not resolved, please speak to our Customer Support Team
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No power
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Less than two hours
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Washing the filter
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Washing the filter - step by step
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Issue resolved
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More than two hours
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Switch not working
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Unusual smell
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Issue not resolved, please speak to our Customer Support Team
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Hot dusty smell
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Unpleasant smell
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Wash the filter
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Washing the filter - step by step
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Visible issue
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Check the Turbine head
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Cable won't rewind
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Machine spitting out dust
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Part broken
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Broken bin
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Brush bar
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Broken crevice tool
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Broken cyclone
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Broken hose
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Broken post-filter
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Broken pre-filter
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Broken stair tool
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Issue not resolved, please speak to our Customer Support Team
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Broken Wand
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Serial number location
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User guide
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Emptying the bin
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Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
You might need a replacement part.
It looks like the Clear bin is not working. You can solve this by ordering a new one below.
Clear bin
Part no. 910897-01
Replacement clear bin for your Dyson vacuum cleaner.
$90.99
Clear bin
Part no. 910897-01
Replacement clear bin for your Dyson vacuum cleaner.
$90.99
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
You might need a replacement part.
It looks like the Cyclone is not working. You can solve this by ordering a new one below.
Cyclone
Part no. 910885-22
Replacement cyclone for your Dyson vacuum cleaner.
$76.99
Cyclone
Part no. 910885-22
Replacement cyclone for your Dyson vacuum cleaner.
$76.99
$76.99
You might need a replacement part.
It looks like the Hose is not working. You can solve this by ordering a new one below.
Hose
Part no. 907859-08
Replacement hose for your Dyson vacuum cleaner.
$69.99
Hose
Part no. 907859-08
Replacement hose for your Dyson vacuum cleaner.
$69.99
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
You might need a replacement part.
It looks like the Pre-filter is not working. You can solve this by ordering a new one below.
Pre-filter
Part no. 917819-01
Replacement pre-filter for your Dyson vacuum cleaner.
$21.99
Pre-filter
Part no. 917819-01
Replacement pre-filter for your Dyson vacuum cleaner.
$21.99
You might need a replacement part.
It looks like the Stair tool is not working. You can solve this by ordering a new one below.
Stair tool
Part no. 906960-11
Replacement stair tool for your Dyson vacuum cleaner.
$14.99
Stair tool
Part no. 906960-11
Replacement stair tool for your Dyson vacuum cleaner.
$14.99
$14.99
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
You might need a replacement part.
It looks like the Wand handle is not working. You can solve this by ordering a new one below.
Wand handle
Part no. 907924-47
Replacement wand handle for your Dyson vacuum cleaner.
$79.99
Wand handle
Part no. 907924-47
Replacement wand handle for your Dyson vacuum cleaner.
$79.99