Dyson DC20 All Floors | Dyson DC20 cylinder vacuum | Dyson

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Maintaining your machine

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Video Transcript

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Useful tips

Safely store tools

Clip accessories onto the vacuum's tool holster so you've always got them to hand.
Wash the filter regularly

Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 24 hours) before refitting.
Don't overfill it

To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.

User guide

Check your user guide online or download a copy.

PDF 6.54 MB

Frequently asked questions

How often does the filter on this machine need washing?

We recommend that you clean both filters at least once every 6 months. You can find filter maintenance instructions in the machine's user guide.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Can I use this machine to pick up liquids?

No. Don't pick up water or other liquids with your machine.

Tools to tackle more

Quick-release mini soft dusting brush

Quick-release mini soft dusting brush

Part No. 908896-02

Easy, vacuum-assisted dusting. With soft nylon bristles to clean delicate surfaces and fabrics.

$35.99

See more
Flexi-crevice tool

Flexi-crevice tool

Part No. 917633-01

Extends and bends. For hard-to-reach places around your home and car

$35.99

See more
Mattress tool

Mattress tool

Part No. 908887-02

Removes dirt and allergens from mattresses and upholstery

Currently out of stock.

$35.99

See more

The Dyson warranty

'How to' videos

To help you get the most from your machine. Quick and easy.
Helpful tips

Tailored reminders that will keep your machine working at its best, for longer.
Exclusive owner benefits

Priority access to previews of new Dyson technology, events and offers.
Expert advice. 6 days a week.

Freephone and live chat. The right advice for your machine, from real Dyson people.
Free Dyson parts

Replacement parts if something goes wrong during your warranty period.
Hassle-free replacement

If we can’t repair your machine, we’ll replace it while it's under warranty.

We don’t stop caring about our machines once they’re yours. Activating your warranty allows us to give you a tailored, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.

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