Let's get your machine working
Dyson DC23 Motorhead Animal
Let's get your machine working
Dyson DC23 Motorhead Animal
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Clean the bin and cyclone
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More help required
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Troubleshooting
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Unusual noise
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Grating or grinding noise
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Issue not resolved, please speak to our Customer Support Team
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Which floor tool are you using?
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Check the contact head
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Issue resolved
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Issue not resolved, please speak to our Customer Support Team
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Check the Dual mode floor tool
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Check the Turbine head
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Issue not resolved, please speak to our Customer Support Team
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Check the bin and cyclone
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Issue resolved
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Check hose inlet
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Check hose, Wand handle and extension tube
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Which floor tool are you using?
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Check the Turbine head
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Check the Turbine head
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Check duct, bin and cyclone
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Wash the filter
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Issue not resolved, please speak to our Customer Support Team
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Washing the filter - step by step
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Brush bar not spinning
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Check duct, bin and cyclone
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Issue not resolved, please speak to our Customer Support Team
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Check the Dual mode floor tool
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Check the contact head
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Check duct, bin and cyclone
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Check hose, Wand handle and extension tube
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Whistling noise
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Pick up issues
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Power or electrical issue
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Check the Mini turbine head
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Performance checks
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Checking for blockages
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Washing the filter
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Washing the filter - step by step
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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No power
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Thermal cut out
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Checking for blockages
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Washing the filter
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Issue not resolved, please speak to our Customer Support Team
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Washing the filter - step by step
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Check electrical supply
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Issue not resolved, please speak to our Customer Support Team
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Switch not working
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Check the Turbine head
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Performance checks
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Unusual smell
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Issue not resolved, please speak to our Customer Support Team
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Damp or musty smell
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Visible issue
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Cable won't rewind
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Issue not resolved, please speak to our Customer Support Team
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Part broken
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Issue not resolved, please speak to our Customer Support Team
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Issue not resolved, please speak to our Customer Support Team
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Spitting out dust
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Locating the serial number
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Issue resolved
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User guide
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Adjust the floor tool for different floor types
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Using the Turbine head
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Using the Dual mode floor tool
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Using the contact head
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Storing and carrying your Dyson
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Attaching the accessories
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Empty the bin
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Washing the filter
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Washing the filter - step by step
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Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
You might need a replacement part.
It looks like the Bin is not working. You can solve this by ordering a new one below.
Bin
Part no. 914796-01
Replacement bin for your Dyson vacuum cleaner.
$69.99
Bin
Part no. 914796-01
Replacement bin for your Dyson vacuum cleaner.
$69.99
You might need a replacement part.
It looks like the Crevice tool is not working. You can solve this by ordering a new one below.
Crevice tool
Part no. 913612-01
Replacement crevice tool for your Dyson vacuum cleaner.
$9.99
Crevice tool
Part no. 913612-01
Replacement crevice tool for your Dyson vacuum cleaner.
$9.99
$9.99
You might need a replacement part.
It looks like the Cyclone is not working. You can solve this by ordering a new one below.
Cyclone
Part no. 914735-04
Replacement cyclone for your Dyson vacuum cleaner.
$76.99
Cyclone
Part no. 914735-04
Replacement cyclone for your Dyson vacuum cleaner.
$76.99
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
You might need a replacement part.
It looks like the Hose is not working. You can solve this by ordering a new one below.
Hose
Part no. 918297-01
Replacement hose for your Dyson vacuum cleaner.
$47.99
Hose
Part no. 918297-01
Replacement hose for your Dyson vacuum cleaner.
$47.99
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
You might need a replacement part.
It looks like the Pre-filter is not working. You can solve this by ordering a new one below.
Pre-filter
Part no. 919778-02
Replacement pre-filter for your Dyson vacuum cleaner.
$43.99
Pre-filter
Part no. 919778-02
Replacement pre-filter for your Dyson vacuum cleaner.
$43.99
$43.99
You might need a replacement part.
It looks like the Stair tool is not working. You can solve this by ordering a new one below.
Stair tool
Part no. 915100-02
Replacement stair tool for your Dyson vacuum cleaner.
$10.99
Stair tool
Part no. 915100-02
Replacement stair tool for your Dyson vacuum cleaner.
$10.99
$10.99
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Further help
Dyson DC23 Motorhead Animal
