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All about your Dyson OnTrac™ headphones

Dyson OnTrac™ (CNC Black Nickel)

All about your Dyson OnTrac™ headphones

Dyson OnTrac™ (CNC Black Nickel)

Frequently asked questions

What can I connect the Dyson OnTrac™ headphones to?

Dyson OnTrac™ headphones use Bluetooth® technology for wireless connectivity across devices such as smartphones, tablets, laptops and smart TVs.

Why isn’t my head detect working?

In instances where your head detect isn’t working, you can recalibrate in the MyDyson™ app. A common cause for this is the changing of ear cushions. If you experience this issue, make sure to recalibrate after every change.

Why do my ear cushions appear creased when removed from the packaging?

To enable long wear and comfort, our ear cushions are engineered with extremely fine and soft materials. This means that when first removed from their packaging some creases may be visible in the fabric. This is a normal occurrence and after a short period of use these creases will disappear. This may also occur after long periods of storage.

  • 1 Monitor real-time external noise exposure with the MyDyson™ app, keeping you informed of harmful levels
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  • * The Bluetooth® word mark and logos are registered trade marks owned by the Bluetooth SIG, Inc. and any use of such marks by Dyson is under license.