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Frequently asked questions

How do the four Pre-style cream formulas differ?

Each formula contains the same level of our hero ingredient, chitosan, to create flexible hold in your hair. However, each variant has also been carefully engineered with varying levels of other key ingredients – including emollients, conditioners, and emulsifiers – to suit different hair shapes and conditioning preferences.

Our light conditioning formulas use grapeseed oil to nourish and enhance softness and hold, without adding excess weight to the hair.

Our rich conditioning formulas use more intensely nourishing ingredients, such as castor seed oil, to condition for soft, long-lasting styles on hair that needs more intense hair nourishment.

How do I choose the right Dyson Chitosan™ Pre-style cream variant for my hair?

Choosing the right Pre-style cream variant for your hair comes down to two key factors and is based on your natural hair type, regardless of the style(s) you’re looking to achieve.

First, determine your hair shape. Our Pre-style cream is tailored to two groups of hair shapes: straight to wavy, and curly to coily. To find which applies to you, imagine your hair has been washed and left to air-dry. What shape do the majority of the strands take?

Second, decide your conditioning preference. If your hair strands are finer, or your overall hair density thinner, choose a light conditioning formula. If your hair is thicker, in strand diameter and/or density, or is more dry or damaged, you may prefer a rich conditioning formula.

Should my hair be damp, wet or dry before using my Dyson Chitosan™ Pre-style cream?

Dyson Chitosan™ Pre-style cream should be applied to damp, towel-dried hair, before drying and styling.

How much product should I use?

'The amount of Pre-style cream that’s right for you will vary depending on factors such as your hair length, density, thickness and condition.

Less is more with our Pre-style cream. We recommend starting with one or two pumps, building as needed for your hair. Our Dyson-engineered applicator is rigorously tested to deliver the same amount, pump after pump, so once you’ve established the right amount for your hair, you can count on your dosage, every time.

How long does the style hold last?

Dyson Chitosan™ Pre-style cream is engineered for flexible all-day hold, so you can help the styles you love last for longer, even in high humidity.³

What’s the hero ingredient in the Dyson Chitosan™ range?

Chitosan is the hero ingredient in our Dyson Chitosan™ hair styling range. Chitosan is a complex macromolecule derived from oyster mushrooms. This complex macromolecule helps create flexible bonds that support hair strand by strand, for flexible all-day hold.¹ It’s the foundation of our Dyson Triodetic™ technology. Our key ingredient is also supported by oils, to help condition the hair surface, reducing frizz and giving a soft, shiny finish.

Do I need to use a Dyson hair care device to see benefits from the Dyson Chitosan™ hair styling products?

Our Dyson Chitosan™ range is compatible with all styling routines, no matter the tool you’re using. 

However, Dyson Chitosan™ Pre-style cream and Post-style serum are the only styling products specifically designed and tested to work with Dyson hair care devices, following the same engineering mindset. So if you already own a Dyson hair care device, or you’re looking to buy one, the Dyson Chitosan™ hair styling range is the perfect partner to help your styles, last longer, even in high humidity.³

Is the Dyson Chitosan™ hair styling range safe to use on coloured and chemically treated hair? (e.g. perms or chemically straightened hair)

Yes, our Dyson Chitosan™ hair styling range is safe to use on bleached, coloured, and chemically treated hair.

  • 1 vs. untreated hair.
  • 2 Tested at relative 80% humidity.
  • 3 vs. untreated hair. Tested at relative 80% humidity.