Click or press Enter to skip navigation. Accessibility Statement
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.

/content/dam/contentfragment/dyson/prospect-capture/ca/en/prospect-capture-ca-en

Frequently asked questions

Where can I buy a Dyson vacuum?

You can purchase Dyson vacuum cleaners directly on dysoncanada.ca, which often offers exclusive products, deals and promotions.

Dyson vacuums are also available for purchase from a variety of retailers, both online and in-store. 

Where should I store my vacuum cleaner?

When it comes to storing your vacuum cleaner, there are a few things to keep in mind to help keep it in good condition and ready to use when you need it.

Here are some tips for storing your vacuum cleaner:

  • Choose a clean, dry storage location: Your vacuum cleaner should be stored in a clean, dry location to prevent dust and moisture buildup. A closet or utility room is a good choice.
  • Empty the dustbin or replace the bag: Before storing your vacuum cleaner, be sure to empty the dustbin or replace the bag to prevent any dust or debris from accumulating inside the vacuum.
  • Wrap the cord properly: To avoid damaging the cord, wrap it properly around the cord hooks or cord wrap on the vacuum. Don't wrap it too tightly, as this can damage the cord or strain the electrical connections.
  • Store attachments separately: If your vacuum comes with attachments, such as crevice tools or dusting brushes, store them separately from the vacuum to avoid tangling or damage.
When was the vacuum cleaner invented?

The vacuum cleaner was invented in 1901 by British inventor Hubert Cecil Booth.

The bagless vacuum cleaner was invented in 1983 by Sir James Dyson.

How do vacuums work?

Vacuums work by creating a partial vacuum or low-pressure zone inside a chamber or container, which causes air to rush in from outside along with any loose debris or dirt.

The air and debris are then directed through a series of filters, which trap the dirt and allow the filtered air to be exhausted back into the room.

What vacuum should I buy?

The type of vacuum you should buy depends on your specific needs and preferences.

Consider factors such as the size of your home, type of flooring, and whether you have pets or allergies. 

Take our Help Me Choose quiz to determine the best vacuum for your needs.

Which handheld vacuum has the strongest suction?

All of our cordless vacuums can be used in handheld mode.  Our most powerful cordless vacuum that transitions to a handheld is the Gen5detect with 262 AW (air watts) of suction power.”

Does Dyson have a handheld vacuum?

Yes, Dyson offers several models of handheld vacuums, including the Dyson V15 Detect™, Dyson V11™, Dyson V8™, and Dyson Omni-glide™.

These vacuums are designed to be portable and easy to use, making them ideal for quick cleanups and hard-to-reach areas.

They feature powerful suction, rechargeable batteries, and a range of attachments and accessories to tackle a variety of cleaning tasks.

Dyson's handheld vacuums also typically come with a range of filtration systems to capture dust, dirt, and allergens.

Are cordless vacuums as good as corded?

Cordless vacuums have improved significantly in recent years and many models are now capable of providing equivalent levels of cleaning performance to corded vacuums.

Some cordless vacuum models even have the suction power of an average corded upright vacuum.

However, whether a cordless vacuum is as good as a corded vacuum largely depends on your specific cleaning needs and preferences.

Corded vacuums don't have the same runtime limitations as cordless vacuums, as they can operate for as long as you need them as long as they are plugged in.

On the other hand, cordless vacuums are much more convenient to use, as they don't require a power outlet and can be easily moved around your home. They are also generally lighter and more maneuverable than corded vacuums, which can make them easier to use in tight spaces or on stairs.

Ultimately, the choice between a corded or cordless vacuum depends on your specific needs and preferences.