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Dyson support

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Vacuum cleaner batteries

Genuine additional or replacement Dyson cordless vacuum batteries.

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Cordless vacuum filters

Genuine additional or replacement Dyson cordless vacuum filters.

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Purifier and humidifier filters

Genuine additional or replacement Dyson air purifier filters.

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Delivery and returns

View delivery information, timescales, charges, and returns.

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Demo Stores & Service Centers

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Dyson Demo stores

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The Dyson Warranty

All Dyson machines come with a hassle-free warranty. This includes the repair or replacement and ongoing support of your machine. Please refer to your Owners’ Manual, available within your product packaging or via the Dyson Support Page, for full warranty terms and conditions.

As it has done for many years, Dyson is proud to provide all warrantied repairs, including all labor and parts necessary to ensure your product is in proper operating condition, during the warranty period. You may also choose to have your product repaired (at your own cost) through another repair shop that is not affiliated with or an authorized dealer of Dyson and doing so will not void this warranty, neither will the use of third-party parts with your product. However, any damages, costs, or repairs incurred as a result of, due to, or from repairs carried out by unauthorized third-party agents or using parts other than those produced by or recommended by Dyson will not be covered under this warranty.

Learn more about the Dyson warranty

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Chat support

Our Dyson Digital Assistant is available 24/7.

If you can't find the information you're looking for, or need more help, you'll be transferred to one of our Experts. Our operation hours are: Monday to Friday 8am-7pm EST and Saturday 9am-5pm EST.

To start a chat, click on the purple icon in the bottom right-hand corner of your screen.
YouTube and Social media

YouTube: youtube.com/dyson

Facebook: facebook.com/dyson
Phone

1-877-397-6622
Our helpline hours:

Mon to Fri: 8am to 7pm, EST

Saturday: 9am to 5pm, EST
WhatsApp

Our WhatsApp channel will be temporarily offline starting December 31, 2023. We'll be back in 2024 with an improved service. For assistance, use the live chat button in the bottom right corner. Thank you for your understanding.

Support for business customers

If you are a business/professional customer, please use the details below for dedicated business/professional support.

Register a machine

Call us to register your machine 1-866-236-3884

Mon to Fri: 9am to 5pm, EST
Specifications and documents

Explore technical information, installation guides and specification resources

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