You can update your contact preferences at any time in the Keep in touch section of Your Dyson.If you have a Your Dyson account, you can log in below to manage your contact options.
How to get the best from your Dyson Gen5outsize™ vacuum cleaner.
Video Transcript
Open video transcript
"Watch video"
Washing the filter
Your Dyson Gen5outsize™ vacuum has a washable filter. We recommend washing it once a month to maintain optimum suction power.
Video Transcript
Open video transcript
"Watch video"
Washing your brush bar
To maintain performance, it's important to keep your machine's washable brush bar clean. Simply detach, wash with cold water, leave to dry for 24 hours and reattach.
The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
