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Contact us

Expert customer service, 6 days a week

Chat support

Our Dyson Digital Assistant is available 24/7.

If you can't find the information you're looking for, or need more help, you'll be transferred to one of our Experts. Our operation hours are: Monday to Friday 8am-7pm EST and Saturday 9am-5pm EST.

To start a chat, click on the purple icon in the bottom right-hand corner of your screen.
Phone

1-877-397-6622
Our helpline hours:
8:00am - 7:00pm EST Monday to Friday
9:00am - 5:00pm EST Saturday
WhatsApp

Message with a live Dyson Expert on WhatsApp.
Click here for directions to download the app.

Our WhatsApp channel will be temporarily offline starting December 31, 2023. We'll be back in 2024 with an improved service. For assistance, use the live chat button in the bottom right corner. Thank you for your understanding.
Delivery and returns

View delivery and returns information.

See our returns policy

See delivery information
YouTube and Social media

YouTube: youtube.com/dyson

Facebook: facebook.com/dyson

Online support for your machine

Guides and manuals

How to get the best from your Dyson machine.

See all guides and manuals
Spare parts and accessories

Genuine Dyson parts to keep your machine running smoothly.

Find spare parts and accessories

Replacement batteries

Replacement purifier filters
Troubleshooting

Our step-by-step tool helps you get your machine working again.

Start troubleshooting

Explore more Dyson support