Click or press Enter to skip navigation. Accessibility Statement
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.
Change your contact preferences.
Change your contact preferences.

Your cart is empty. Your basket has items in it
Secure Checkout

Let's get your machine working

Dyson Purifier Hot+Cool Formaldehyde HP09 (White/Gold)
Dyson Purifier Hot+Cool Formaldehyde HP09 (White/Gold)

Let's get your machine working

Dyson Purifier Hot+Cool Formaldehyde HP09 (White/Gold)

  

See all steps

Most common topics

There's a problem with the oscillation

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Remote Control is not working. You can solve this by ordering a new one below.

Remote Control

Part no. 969897-12

Replacement remote control for your Dyson purifier.

$39.99

Remote Control

Remote Control

Part no. 969897-12

Replacement remote control for your Dyson purifier.

$39.99

Currently out of stock.

$39.99

Notify me

You might need a replacement part.

It looks like the Remote Control is not working. You can solve this by ordering a new one below.

Remote Control

Part no. 969897-12

Replacement remote control for your Dyson purifier.

$39.99

Remote Control

Remote Control

Part no. 969897-12

Replacement remote control for your Dyson purifier.

$39.99

Currently out of stock.

$39.99

Notify me

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Dyson Genuine Filter is not working. You can solve this by ordering a new one below.

Dyson Genuine Filter

Part no. 965432-01

Filter for your Dyson Purifier. 

$99.99

Dyson Genuine Filter

Dyson Genuine Filter

Part no. 965432-01

Filter for your Dyson Purifier. 

$99.99

$99.99

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Dyson Genuine Filter is not working. You can solve this by ordering a new one below.

Dyson Genuine Filter

Part no. 965432-01

Filter for your Dyson Purifier. 

$99.99

Dyson Genuine Filter

Dyson Genuine Filter

Part no. 965432-01

Filter for your Dyson Purifier. 

$99.99

$99.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Dyson Genuine Filter is not working. You can solve this by ordering a new one below.

Dyson Genuine Filter

Part no. 965432-01

Filter for your Dyson Purifier. 

$99.99

Dyson Genuine Filter

Dyson Genuine Filter

Part no. 965432-01

Filter for your Dyson Purifier. 

$99.99

$99.99

You might need a replacement part.

It looks like the Remote Control is not working. You can solve this by ordering a new one below.

Remote Control

Part no. 969897-12

Replacement remote control for your Dyson purifier.

$39.99

Remote Control

Remote Control

Part no. 969897-12

Replacement remote control for your Dyson purifier.

$39.99

Currently out of stock.

$39.99

Notify me

You might need to arrange a visit from a Dyson expert.

It looks like the Filter shroud isn't working. A new one will need to be replaced by a Dyson Expert.

Please contact us. Our helpline will be able to arrange an appointment for you.

Filter shroud

Part no. 969899-09

Replacement filter shroud for your Dyson purifier.

$39.99

Filter shroud

Filter shroud

Part no. 969899-09

Replacement filter shroud for your Dyson purifier.

$39.99

Further help

Dyson Purifier Hot+Cool Formaldehyde HP09 (White/Gold)