Let's get your machine working

Most common topics

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the 30mm Airwrap™ barrels is not working. You can solve this by ordering a new one below.

30mm Airwrap™ barrels

Part no. 969465-01

The smaller 30mm Airwrap™ barrels use the Coanda effect to create voluminous curls or waves.

$64.99

30mm Airwrap™ barrels

Part no. 969465-01

The smaller 30mm Airwrap™ barrels use the Coanda effect to create voluminous curls or waves.

$64.99

You might need a replacement part.

It looks like the 30mm Airwrap™ long barrels is not working. You can solve this by ordering a new one below.

30mm Airwrap™ long barrels

Part no. 970289-01

Create and set voluminous curls or waves in longer hair.

$64.99

30mm Airwrap™ long barrels

Part no. 970289-01

Create and set voluminous curls or waves in longer hair.

$64.99

Currently out of stock.

$64.99

Notify me

You might need a replacement part.

It looks like the 40mm Airwrap™ barrels is not working. You can solve this by ordering a new one below.

40mm Airwrap™ barrels

Part no. 969469-01

The wider 40mm Airwrap™ barrels use the Coanda effect to create loose curls or waves.

$64.99

40mm Airwrap™ barrels

Part no. 969469-01

The wider 40mm Airwrap™ barrels use the Coanda effect to create loose curls or waves.

$64.99

You might need a replacement part.

It looks like the 40mm Airwrap™ long barrels is not working. You can solve this by ordering a new one below.

40mm Airwrap™ long barrels

Part no. 970290-01

Loose curls or waves for longer hair.

$64.99

40mm Airwrap™ long barrels

Part no. 970290-01

Loose curls or waves for longer hair.

$64.99

Currently out of stock.

$64.99

Notify me

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Pre-Styling Dryer is not working. You can solve this by ordering a new one below.

Pre-Styling Dryer

Part no. 969759-02

Takes hair from wet to damp, ready for styling.

$32.99

Pre-Styling Dryer

Part no. 969759-02

Takes hair from wet to damp, ready for styling.

$32.99

Currently out of stock.

$32.99

Notify me

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

You might need a replacement part.

It looks like the 30mm Airwrap™ barrels is not working. You can solve this by ordering a new one below.

30mm Airwrap™ barrels

Part no. 969465-01

The smaller 30mm Airwrap™ barrels use the Coanda effect to create voluminous curls or waves.

$64.99

30mm Airwrap™ barrels

Part no. 969465-01

The smaller 30mm Airwrap™ barrels use the Coanda effect to create voluminous curls or waves.

$64.99

You might need a replacement part.

It looks like the 40mm Airwrap™ barrels is not working. You can solve this by ordering a new one below.

40mm Airwrap™ barrels

Part no. 969469-01

The wider 40mm Airwrap™ barrels use the Coanda effect to create loose curls or waves.

$64.99

40mm Airwrap™ barrels

Part no. 969469-01

The wider 40mm Airwrap™ barrels use the Coanda effect to create loose curls or waves.

$64.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Pre-Styling Dryer is not working. You can solve this by ordering a new one below.

Pre-Styling Dryer

Part no. 969759-02

Takes hair from wet to damp, ready for styling.

$32.99

Pre-Styling Dryer

Part no. 969759-02

Takes hair from wet to damp, ready for styling.

$32.99

Currently out of stock.

$32.99

Notify me

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Let's get your machine working

Let's get your machine working

Airwrap

Regular filter maintenance

Clean the filter - step by step

More help required

There is a problem with my machine

Unusual noise

Rattle noise

Issue not resolved, please speak to our Customer Support Team

Re-fit attachment

Issue resolved

Attachments won't fit

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, please speak to our Customer Support Team

Appliance louder than usual

Wash the filter

Clean the filter - step by step

Performance

Using your Dyson Airwrap - step-by-step guide

Check the attachments

Performance issues

Airflow

Filter removal

Clean the filter

Clean the filter - step by step

Temperature

Power or electrical issue

The cable is hot

Check the machine

Hot cable

Issue not resolved, please speak to our Customer Support Team

Clean the filter

Issue not resolved, please speak to our Customer Support Team

No power

Thermal cut out

Power region

Check lights

Select appropriate light

Regular filter maintenance

Regular filter maintenance

Check region voltage

Won't switch off

Check electrical supply

Thermal cut out

Check which light is appearing

No light

Unusual smell

Dusty

Burning smell

Visible issue

Part broken

Replacement part required

Replacement part required

Replacement part required

Replacement part required

Replacement part required

Replacement part required

Replacement part required

Replacement part required

Replacement part required

Replacement part required

Replacement part required

Replacement part required

Replacement part required

Smoke from machine

Issue resolved

Issue not resolved, please speak to our Customer Support Team

Attachments too hot to touch

Choose the affected attachment

Dyson Airwrap™ styler 30mm

Dyson Airwrap™ styler 40mm

Multiple attachments

Firm smoothing brush

Pre-styling dryer

Round volumising brush

Soft smoothing brush

Lights

Attachments won't fit

Smoothing brush bristles