Let's get your machine working
Dyson AB12 High Voltage ABS (Nickel)Let's get your machine working
Dyson AB12 High Voltage ABS (Nickel)
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Script selection
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Cleaning instructions
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More help required
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Troubleshooting
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Cosmetic damage
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Part broken
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Issue not resolved
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Issue not resolved
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Cable entry
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Issue not resolved
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Check cleaning
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Cosmetic damage
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Replacement part required
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Replacement part required
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Issue not resolved
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Cosmetic scratch
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Cosmetic damage
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Issue not resolved
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Issue not resolved
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Issue not resolved
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Issue not resolved
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More help required
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Issue resolved
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Air feeling hot/weak
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No fault found
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Check filter
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Issue not resolved
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Issue not resolved
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Dry time issue
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Issue resolved
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Check for blockages
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Check filter
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Replacement part required
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Replacement part required
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Issue resolved
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Noise issue
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Different noise then usual
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Louder than usual or rattling
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Low footfall
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Product not secure
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Issue resolved
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Replacement part required
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Replacement part required
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High footfall
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Product not secure
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Replacement part required
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Replacement part required
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Quieter than usual
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Replacement part required
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Filter check
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Replacement part required
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Replacement part required
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Power issue
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No power
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Check the electrics
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Check distance
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Confirm footfall
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Low footfall
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Replacement part required
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Yes - resolved
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High footfall
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Replacement part required
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Replacement part required
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Issue resolved
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Installation - video
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How to install your hand dryer - step by step
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Intermittent power or cutting out
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Installation - video
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Check distance
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Check number of machines
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Check power
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Yes
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Issue not resolved, please speak to our Customer Support Team
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Check installation
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Check power
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Issue not resolved, please speak to our Customer Support Team
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Machines are too close
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How to install your hand dryer - step by step
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Unusual smell
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Issue not resolved, please speak to our Customer Support Team
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Installation - video
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How to install your hand dryer - step by step
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Installation - guide
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Replacing the Main body
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Replacing the main body- step by step
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Changing filter video
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Replacing the HEPA filter - step by step
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Most common topics
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Please get in touch.
Our experts are ready to help you.
Call us free on
1-877-397-6622
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Please get in touch.
Our experts are ready to help you.
Call us free on
1-877-397-6622
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Please get in touch.
Our experts are ready to help you.
Call us free on
1-877-397-6622
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Please get in touch.
Our experts are ready to help you.
Call us free on
1-877-397-6622
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Please get in touch.
Our experts are ready to help you.
Call us free on
1-877-397-6622
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Please get in touch.
Our experts are ready to help you.
Call us free on
1-877-397-6622
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Please get in touch.
Our experts are ready to help you.
Call us free on
1-877-397-6622
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Please get in touch.
Our experts are ready to help you.
Call us free on
1-877-397-6622
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Please get in touch.
Our experts are ready to help you.
Call us free on
1-877-397-6622
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Please get in touch.
Our experts are ready to help you.
Call us free on
1-877-397-6622
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Please get in touch.
Our experts are ready to help you.
Call us free on
1-877-397-6622
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Please get in touch.
Our experts are ready to help you.
Call us free on
1-877-397-6622
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Please get in touch.
Our experts are ready to help you.
Call us free on
1-877-397-6622
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Please get in touch.
Our experts are ready to help you.
Call us free on
1-877-397-6622
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Please get in touch.
Our experts are ready to help you.
Call us free on
1-877-397-6622
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Please get in touch.
Our experts are ready to help you.
Call us free on
1-877-397-6622
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Please get in touch.
Our experts are ready to help you.
Call us free on
1-877-397-6622
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Please get in touch.
Our experts are ready to help you.
Call us free on
1-877-397-6622
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Please get in touch.
Our experts are ready to help you.
Call us free on
1-877-397-6622
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Please get in touch.
Our experts are ready to help you.
Call us free on
1-877-397-6622
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Please get in touch.
Our experts are ready to help you.
Call us free on
1-877-397-6622
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Please get in touch.
Our experts are ready to help you.
Call us free on
1-877-397-6622
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Please get in touch.
Our experts are ready to help you.
Call us free on
1-877-397-6622
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday