Let's get your machine working
Dyson Cool™ tower fan AM07 (White/Silver)Let's get your machine working
Dyson Cool™ tower fan AM07 (White/Silver)
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Cleaning the machine
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AM07
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Troubleshooting
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Unusual noise
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Issue not resolved, please speak to our Customer Support Team
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Whining or whistling noise
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Issue not resolved, please speak to our Customer Support Team
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Issue resolved
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Performance
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Airflow not as powerful
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Airflow not as powerful
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Airspeed won't change
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Airspeed won't change
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Airspeed won't change
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Replacement part required
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Main body
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There's a problem with the oscillation
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My machine is not oscillating
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Remote control
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Remote control doesn't work
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Test the machine
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Main body
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The oscillation won't turn off
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Power or electrical issue
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Issue not resolved, please speak to our Customer Support Team
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No power but the LED is on
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LED won't disappear
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Machine will not turn on
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Machine will not turn on
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Machine will not turn on
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Machine won't switch off
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Unusual smell
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Issue not resolved, please speak to our Customer Support Team
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Dusty
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Visible issue
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Remote control doesn't work
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Issue not resolved, please speak to our Customer Support Team
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LED won't appear
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How to fit the loop amplifier
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Issue not resolved, please speak to our Customer Support Team
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How to assemble your Dyson machine
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Issue resolved
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How to use the controls on the machine
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How to use the remote control
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How to find the serial number
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Getting started
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How to use your Dyson machine
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User guide
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Replacing the remote control battery
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Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
You might need a replacement part.
It looks like the Remote control is not working. You can solve this by ordering a new one below.
Remote control
Part no. 965824-01
Replacement remote control for your Dyson fan.
$24.99
Remote control
Part no. 965824-01
Replacement remote control for your Dyson fan.
$24.99
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.