Let's get your machine working
Dyson Cool™ 10 inch desk fan AM06 (Black/Iron)
Let's get your machine working
Dyson Cool™ 10 inch desk fan AM06 (Black/Iron)
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Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
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Please select the appropriate option
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Cleaning required
The following areas should be checked and cleaned to maintain the machine's performance.
- Loop amplifier - clean with a dry or damp cloth.
- Main body - clean with a dry cloth
- Shroud - clean with a dry cloth or soft brush
WARNING: Do not use polish or detergent on any part of the machine.
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Please select the appropriate option
Please select the appropriate option
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Please select the appropriate option
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Reset the machine
Unplug the machine and leave it for 10 seconds.

Plug the machine back in and retest.

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This issue can occur if the machine is running and the power is cut e.g. plug pulled out, power cut etc.
Unplug the machine for at least 5 seconds.

Plug the machine back in and retest.

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Ensure the correct button on remote is being pressed
On/Off

Airflow

Oscillation

Sleep timer

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Unplug the machine for at least 5 seconds.

Plug the machine back in and retest.

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No power
Check that the household electrics are on.
Check the plug and power cord for signs of damage.
Try the machine in a different plug socket.
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Please select the appropriate option
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Checking for blockages
Remove the loop amplifier by turning it anti-clockwise until it comes away from the Main body.
Check for blockages and remove as necessary.

Lower the loop amplifier onto the base, aligning the arrows.

Once aligned, turn the loop amplifier clockwise to lock.

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Please select the appropriate option
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The fan has a strong, smooth airflow when switched on. The airflow should be strong enough to lift a sheet of newspaper past 45 degrees.
Hold a newspaper approximately 2 meters (6' 6'') away from the product with the airflow control dial turned to maximum.

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Wipe the machine
The following areas should be checked and cleaned to maintain the machine's performance.
Loop amplifier - clean with a dry or damp cloth.
Main body - clean with a dry cloth
Shroud - clean with a dry cloth or soft brush
WARNING: Do not use polish or detergent on any part of the machine.

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Ensure the correct button on remote is being pressed
Point the remote directly at the front of the machine while pressing the button.
Airflow

On/Off

Oscillation

Sleep timer

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Select a different option on the remote
Point the remote directly at the front of the machine while pressing a different option.
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Test the machine
Press and hold the button on the Main body.
Press and hold the On/Off button on the machine to sequentially increase and decrease the airflow.
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Change the remote battery
Unscrew the remote control's battery compartment.

Loosen the base and pull it away from the remote. Replace the battery with type CR 2032.
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Test the machine
Press and hold the button on the Main body.

Press and hold the On/Off button on the machine to sequentially increase and decrease the airflow.
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Please select the appropriate option
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Check the feet are attached correctly
Ensure all the feet are attached to the base of the machine.
Place the fan on a flat, non-slip surface.

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Ensure the correct button on remote is being pressed
Point the remote directly at the front of the machine while pressing the button.
On/Off

Airflow

Oscillation

Sleep timer

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Select a different option on the remote
Point the remote directly at the front of the machine while pressing a different option.
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Test the machine
Switch off and unplug the machine.
Unplug the machine for at least 5 seconds.
Plug the machine back in and retest.
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Ensure the correct button on remote is being pressed
On/Off

Airflow

Point the remote directly at the front of the machine while pressing the button.

Please do not attempt to use the machine in this condition.
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Wipe the machine
The following areas should be checked and cleaned to maintain the machine's performance.
Loop amplifier - clean with a dry or damp cloth.
Main body - clean with a dry cloth
Shroud - clean with a dry cloth or soft brush
WARNING: Do not use polish or detergent on any part of the machine.

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Ensure the correct button on remote is being pressed
Point the remote directly at the front of the machine while pressing the button.
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Lower the loop amplifier onto the base, aligning the arrows.

Once aligned, turn the loop amplifier clockwise to lock.
For storage and ease, the remote control can be magnetically attached to the top of the loop.

Do not plug in or attempt to use the machine if the power cord is damaged.
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How to tilt the machine
Place the machine on a flat, stable surface.
Tilt the loop amplifier forwards slightly.
The loop should stay in the position it was left in.

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Assemble your machine
Lower the loop amplifier onto the base, aligning the arrows.

Once aligned, turn the loop amplifier clockwise to lock.
For storage and ease, the remote control can be magnetically attached to the top of the loop.

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How to use
- Press the Standby button on the appliance to turn ON/OFF.
- Press and hold the Standby button on the appliance to adjust the airflow.
- Airflow will increase to a maximum before decreasing.
Please note, the oscillation and timer functions cannot be operated without the remote control.

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How to use
On/Off

Oscillation On/Off.
Please note, the oscillation functions cannot be operated without the remote.

Airflow control

Sleep timer.
Please note, the timer functions cannot be operated without the remote.

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Serial number location
The serial number can be found on the base of the machine.

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Getting started
Please follow the instructions in the video.
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Power
To operate, point the remote control toward the front of the base and press the standby ON/OFF button. Alternatively press the standby ON/OFF button on the Main body.
Please note, the remote control can be attached to the top of the appliance with the buttons facing down.

Oscillation
Toggle oscillation on or off with the remote.

Airflow
Airflow can be set by the airflow buttons on the remote.

Airflow can also be set on the machine. Press and hold the power button to roll through settings 1 to 10.

Timer
To set the sleep timer, select the desired time. When the time reaches zero, the appliance will go into standby mode. To cancel, reduce the time until two dashes appear.

Tilt
Carefully hold the base and the top of the air loop amplifier. Tilt forward or backward for the required airflow angle.

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Please open the PDF for the user guide.
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
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Further help
Dyson Cool™ 10 inch desk fan AM06 (Black/Iron)