Let's get your machine working
Dyson Solarcycle desk light (Black/Black)Let's get your machine working
Dyson Solarcycle desk light (Black/Black)
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Assembly
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A step-by-step guide on how to assemble your Dyson light
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More help required
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Light not working
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Dyson Link + Connectivity
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Connection journey
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Connecting the light
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Issue resolved
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The Dyson Link app can't find my light
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Re-scan
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Issue resolved
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Issue not resolved, please speak to our Customer Support Team
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Unable to pair
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Connectivity
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Bluetooth issues
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How to connect to your Dyson light
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Issue resolved
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Setting up
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Problem setting up the app
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Issue not resolved, please speak to our Customer Support Team
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Using the Dyson Link app
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Changing app password
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Issue not resolved, please speak to our Customer Support Team
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Using the ambient light sensor
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Daylight mode set up
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Explaining the modes
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Movement sensor not working
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Power issue
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My light won't switch on
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Turn on using the Dyson Link app
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Turn on using the machine
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Check connection to app
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Turn on using the machine
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Check electrics
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Check power cord
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Check brightness slider
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Remove the power supply
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Reassemble the machine
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Visible issue
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Arm difficult to adjust
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Light colour won't change
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Adjust the colour temperature
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Test other functions on the light
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Replacement part required
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My light is flickering
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Intensity won't change
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Adjust the intensity on the Dyson Link app
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Movement sensor not working
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Check the movement sensor
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Part broken
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The power pack is broken
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How to turn Bluetooth on and off
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How to use the intensity slider
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Cleaning the light
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Using the colour slider
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Pseudo-Daylight set up
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Reposition the Dyson light
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User guide
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Using the USB-C port
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We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622