Let's get your machine working

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 969352-03

Replacement power pack and screws for your Dyson vacuum cleaner.

$174.99

Battery

Part no. 969352-03

Replacement power pack and screws for your Dyson vacuum cleaner.

$174.99

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need to arrange a visit from a Dyson expert.

It looks like the Direct drive cleaner head isn't working. A new one will need to be replaced by a Dyson Expert.

Please contact us. Our helpline will be able to arrange an appointment for you.

Direct drive cleaner head

Part no. 967483-05

Powerful direct-drive cleaner head removes ground-in dirt from carpets

$105.99

Direct drive cleaner head

Part no. 967483-05

Powerful direct-drive cleaner head removes ground-in dirt from carpets

$105.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Charger is not working. You can solve this by ordering a new one below.

Charger

Part no. 969350-02

Charges your vacuum with or without the Docking station

$39.99

Charger

Part no. 969350-02

Charges your vacuum with or without the Docking station

$39.99

Currently out of stock.

$39.99

Notify me

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 969352-03

Replacement power pack and screws for your Dyson vacuum cleaner.

$174.99

Battery

Part no. 969352-03

Replacement power pack and screws for your Dyson vacuum cleaner.

$174.99

You might need a replacement part.

It looks like the Charger is not working. You can solve this by ordering a new one below.

Charger

Part no. 969350-02

Charges your vacuum with or without the Docking station

$39.99

Charger

Part no. 969350-02

Charges your vacuum with or without the Docking station

$39.99

Currently out of stock.

$39.99

Notify me

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Wand is not working. You can solve this by ordering a new one below.

Wand

Part no. 969109-09

Replacement wand for your Dyson vacuum cleaner.

$89.99

Wand

Part no. 969109-09

Replacement wand for your Dyson vacuum cleaner.

$89.99

Currently out of stock.

$89.99

Notify me

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Wand is not working. You can solve this by ordering a new one below.

Wand

Part no. 969109-09

Replacement wand for your Dyson vacuum cleaner.

$89.99

Wand

Part no. 969109-09

Replacement wand for your Dyson vacuum cleaner.

$89.99

Currently out of stock.

$89.99

Notify me

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Wand is not working. You can solve this by ordering a new one below.

Wand

Part no. 969109-09

Replacement wand for your Dyson vacuum cleaner.

$89.99

Wand

Part no. 969109-09

Replacement wand for your Dyson vacuum cleaner.

$89.99

Currently out of stock.

$89.99

Notify me

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Wand is not working. You can solve this by ordering a new one below.

Wand

Part no. 969109-09

Replacement wand for your Dyson vacuum cleaner.

$89.99

Wand

Part no. 969109-09

Replacement wand for your Dyson vacuum cleaner.

$89.99

Currently out of stock.

$89.99

Notify me

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Wand is not working. You can solve this by ordering a new one below.

Wand

Part no. 969109-09

Replacement wand for your Dyson vacuum cleaner.

$89.99

Wand

Part no. 969109-09

Replacement wand for your Dyson vacuum cleaner.

$89.99

Currently out of stock.

$89.99

Notify me

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Wand is not working. You can solve this by ordering a new one below.

Wand

Part no. 969109-09

Replacement wand for your Dyson vacuum cleaner.

$89.99

Wand

Part no. 969109-09

Replacement wand for your Dyson vacuum cleaner.

$89.99

Currently out of stock.

$89.99

Notify me

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Wand is not working. You can solve this by ordering a new one below.

Wand

Part no. 969109-09

Replacement wand for your Dyson vacuum cleaner.

$89.99

Wand

Part no. 969109-09

Replacement wand for your Dyson vacuum cleaner.

$89.99

Currently out of stock.

$89.99

Notify me

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Wand is not working. You can solve this by ordering a new one below.

Wand

Part no. 969109-09

Replacement wand for your Dyson vacuum cleaner.

$89.99

Wand

Part no. 969109-09

Replacement wand for your Dyson vacuum cleaner.

$89.99

Currently out of stock.

$89.99

Notify me

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Wand is not working. You can solve this by ordering a new one below.

Wand

Part no. 969109-09

Replacement wand for your Dyson vacuum cleaner.

$89.99

Wand

Part no. 969109-09

Replacement wand for your Dyson vacuum cleaner.

$89.99

Currently out of stock.

$89.99

Notify me

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Dyson vacuum filter is not working. You can solve this by ordering a new one below.

Dyson vacuum filter

Part no. 969082-01

Compatible with:

Dyson V10™ vacuums

$43.99

Dyson vacuum filter

Part no. 969082-01

Compatible with:

Dyson V10™ vacuums

$43.99

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Dyson vacuum filter is not working. You can solve this by ordering a new one below.

Dyson vacuum filter

Part no. 969082-01

Compatible with:

Dyson V10™ vacuums

$43.99

Dyson vacuum filter

Part no. 969082-01

Compatible with:

Dyson V10™ vacuums

$43.99

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 969352-03

Replacement power pack and screws for your Dyson vacuum cleaner.

$174.99

Battery

Part no. 969352-03

Replacement power pack and screws for your Dyson vacuum cleaner.

$174.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Combination tool is not working. You can solve this by ordering a new one below.

Combination tool

Part no. 967482-01

Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

$29.99

Combination tool

Part no. 967482-01

Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

$29.99

You might need a replacement part.

It looks like the Crevice tool is not working. You can solve this by ordering a new one below.

Crevice tool

Part no. 967612-01

Engineered for precise cleaning around tricky edges and into hard-to-reach narrow spaces.

$29.99

Crevice tool

Part no. 967612-01

Engineered for precise cleaning around tricky edges and into hard-to-reach narrow spaces.

$29.99

You might need to arrange a visit from a Dyson expert.

It looks like the Docking station isn't working. A new one will need to be replaced by a Dyson Expert.

Please contact us. Our helpline will be able to arrange an appointment for you.

Docking station

Part no. 969042-01

Wall-mounted dock to recharge your vacuum and tidily store tools

$32.99

Docking station

Part no. 969042-01

Wall-mounted dock to recharge your vacuum and tidily store tools

$32.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Mini motorized tool is not working. You can solve this by ordering a new one below.

Mini motorized tool

Part no. 967479-05

Replacement quick-release mini motorized tool for your Dyson vacuum cleaner.

$83.99

Mini motorized tool

Part no. 967479-05

Replacement quick-release mini motorized tool for your Dyson vacuum cleaner.

$83.99

Currently out of stock.

$83.99

Notify me

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Mini motorized tool end cap is not working. You can solve this by ordering a new one below.

Mini motorized tool end cap

Part no. 967481-01

Replacement end cap for your Dyson vacuum cleaner.

$1.99

Mini motorized tool end cap

Part no. 967481-01

Replacement end cap for your Dyson vacuum cleaner.

$1.99

Currently out of stock.

$1.99

Notify me

You might need a replacement part.

It looks like the Wand is not working. You can solve this by ordering a new one below.

Wand

Part no. 969109-09

Replacement wand for your Dyson vacuum cleaner.

$89.99

Wand

Part no. 969109-09

Replacement wand for your Dyson vacuum cleaner.

$89.99

Currently out of stock.

$89.99

Notify me

Further help

Dyson Cyclone V10 Total Clean - Costco Exclusive

Let's get your machine working

Let's get your machine working

SV12_SV27

Troubleshooting

Performance

Solve the problem using the lights

Blockage light

Blockage light showing with wand and tools removed

Cyclone checked light still showing

Issue resolved

Filter wash step-by-step

Replacement part required

Issue resolved

Blockage light not showing with wand and tools removed

Direct drive cleaner head

Replacement part required

Issue resolved

Hair screw tool

Replacement part required

Hair screw tool step by step

Motorbar cleaner head

Replacement part required

Mini motorised head

Replacement part required

Soft roller cleaner head

Replacement part required

Blue battery lights

Replacement part required

Has power

Issue resolved

Replacement part required

Replacement part required

Replacement part required

Flashing filter light

Issue resolved

Replacement part required

No lights

Replacement part required

Replacement part required

Red battery lights

Replacement part required

Replacement part required

Replacement part required

Solid/constant filter light

Filter wash step-by-step

Replacement part required

Issue resolved

Solve the problem using a symptom

Brush bar not spinning/spinning intermittently

The brush bar does not spin on any cleaner head

Replacement part required

Direct drive cleaner head

Issue resolved

Test another tool

Replacement part required

Test another tool

Replacement part required

Replacement part required

Hair screw tool

Issue resolved

Hair screw tool step by step

Test another tool

Replacement part required

Test the tool without the wand

Replacement part required

Replacement part required

Motorbar cleaner head

Issue resolved

Test another tool

Replacement part required

Test another tool

Replacement part required

Replacement part required

Mini motorised head

Issue resolved

Test another tool

Replacement part required

Test another tool

Replacement part required

Replacement part required