Let's get your machine working
Dyson DC32 Motorhead Full KitLet's get your machine working
Dyson DC32 Motorhead Full Kit
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Clean the bin and cyclone
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More help required
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Troubleshooting
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Pick up issues
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Check hose, Wand handle and extension tube
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Issue resolved
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Which floor tool are you using?
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Check the contact head
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Check duct, bin and cyclone
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Wash the filter
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Issue not resolved, please speak to our Customer Support Team
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Washing the filter - step by step
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Check the Dual mode floor tool
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Check the Motorhead
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Check duct, bin and cyclone
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Check the Motorhead
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Replacement part required
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Check the Turbine head
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Check the Turbine head
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Brush bar not spinning
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Check duct, bin and cyclone
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Check duct, bin and cyclone
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Check hose, Wand handle and extension tube
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Power or electrical issue
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Issue not resolved, please speak to our Customer Support Team
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No power
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Thermal cut out
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Checking for blockages
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Washing the filter
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Check electrical supply
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Switch not working
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Unusual noise
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Grating or grinding noise
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Issue not resolved, please speak to our Customer Support Team
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Rattle noise
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Check hose inlet
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Issue resolved
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Whistling noise
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Unusual smell
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Damp or musty smell
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Issue not resolved, please speak to our Customer Support Team
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Visible issue
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Check the Cleaner head
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Performance checks
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Replacement part required
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Cable won't rewind
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Check the Mini turbine head
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Performance checks
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Replacement part required
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Motorised brush bar not spinning
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Issue not resolved, please speak to our Customer Support Team
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Spitting out dust
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Attaching the accessories
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Adjust the floor tool for different floor types
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Using the contact head
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Using the Dual mode floor tool
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Motorhead
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Using the Turbine head
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Storing and carrying your Dyson
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Locating the serial number
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User guide
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Empty the bin
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We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622