Let's get your machine working
Dyson DC21 Full Kit (Costco Exclusive)Let's get your machine working
Dyson DC21 Full Kit (Costco Exclusive)
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Cleaning the bin and cyclone
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More help required
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Troubleshooting
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Unusual noise
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Rattle noise
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Check hose inlet
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Check hose and Wand
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Issue resolved
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Check Power floor tool
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Check power to floor tool
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Check duct, bin and cyclone
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Wash the filter
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Washing the filter - step by step
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Issue not resolved, please speak to our Customer Support Team
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Check duct, bin and cyclone
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Issue not resolved, please speak to our Customer Support Team
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Check hose and Wand
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Check Power floor tool
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Issue resolved
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Whistle noise
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Grating or grinding noise
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Issue not resolved, please speak to our Customer Support Team
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Check Power floor tool
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Check Power floor tool
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Issue not resolved, please speak to our Customer Support Team
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Pick up issue
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Check the Dual mode floor tool
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Issue not resolved, please speak to our Customer Support Team
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Check duct, bin and cyclone
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Wash the filter
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Issue not resolved, please speak to our Customer Support Team
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Washing the filter - step by step
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Motorhead floor tool
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Check hose inlet
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Check Power floor tool
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Step by step
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Check the power floor tool connections
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Issue not resolved, please speak to our Customer Support Team
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Check the Motorhead
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Check hose inlet
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Check hose and Wand
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Check duct, bin and cyclone
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Check hose and Wand
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Unusual smell
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Issue not resolved, please speak to our Customer Support Team
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Musty or damp smell
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Visible issue
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Cable won't rewind
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Issue not resolved, please speak to our Customer Support Team
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Check Power floor tool
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Check Power floor tool
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Check the power floor tool connections
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Check the Mini turbine head
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Performance checks
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Washing the filter - video
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Check hose inlet
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Book a repair
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Spitting out dust
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Replacement part required
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User guide
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How to find the serial number
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How to store and carry your Dyson machine
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Attaching the accessories
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How to operate the brush control
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Emptying the bin
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Washing the filter
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Washing the filter - step by step
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Most common topics
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622