Click or press Enter to skip navigation. Accessibility Statement
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.

/content/dam/contentfragment/dyson/prospect-capture/ca/en/prospect-capture-ca-en

Support for your Dyson Supersonic™ hair dryer

Dyson Supersonic™ (Iron/Red) with gold case

Support for your Dyson Supersonic™ hair dryer

Dyson Supersonic™ (Iron/Red) with gold case

Frequently asked questions

How often should I clean the filter?

To maintain optimum performance, your Dyson Supersonic™ hair dryer needs regular care and maintenance. We recommend cleaning the filter once a month, or when the three white LEDs flash continuously. Simply wipe away any hair product, dust or lint from the outer filter cage and inner filter mesh using a lint-free cloth or soft brush.

Will the new and re-engineered attachments work with my hair dryer?

Yes, the new and re-engineered attachments are fully compatible with older generations of Dyson Supersonic™ hair dryers.

Can I use the Flyaway attachment on any hair type?

The Flyaway attachment should be used only on dry and straight hair, or hair that’s been straightened.

How do I use the Flyaway attachment?

Hold the attachment at the top of your head until your hair is attracted to it. Then slowly run it along the length of your hair without pressing down on it.

How do I style the back of my head?

Rotate the attachment 45 degrees and slowly run it down the back of your head. 

What precautions should I take while removing or rotating the attachment?

The attachment can get hot if you’ve been using it for a while. We recommend holding the cool edges when twisting or removing it.

What speed and heat settings should I select when using the Flyaway attachment?

We recommend the high speed setting. Adjust the temperature to suit your hair type: lower temperatures for finer hair, and higher heat for thicker hair types.

Can I use the attachment to create flicks?

Yes, you can. If you don’t want flicks, avoid running the attachment over the ends of your hair, or go over the ends on a cold setting.

As a professional stylist, can I purchase the consumer Dyson Supersonic™ hair dryer to use in my salon?

In salon environments, filters can clog more quickly with hair product residue, so it’s best to purchase a Dyson Supersonic™ professional hair dryer, which has a filter that's specially designed to meet the demands of a busy salon. The warranty on the consumer model doesn’t cover use in commercial environments, or if it’s used for more than two hours a day. If you’re a professional stylist, we offer exclusive pricing on the Dyson Supersonic™ professional hair dryer. For more information, email salon@dyson.co.uk.

Can I use my hair dryer when travelling to countries with different electrical voltages?

Your hair dryer has been precisely engineered for fast drying and styling at the voltage of the country in which it was purchased. This allows it to run at optimum performance. As voltage varies from country to country, please follow the guidance on usage in the guarantee section of your user manual.

How can I maintain my special edition Vinca blue and Rosé hair care machine?

The Vinca blue is a completely new finish for Dyson – flawlessly smooth, it was engineered specifically by CMF engineers. Sometimes, this porcelain texture may appear to change with touch, but it's easily refreshed with a slightly damp cloth after use. Please unplug the machine before cleaning.