Dyson DC29 Multi Floor | Dyson DC29 upright vacuum | Dyson

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Getting started

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Using your machine

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Using the tools

Learn how to make the most of the tools included with your Dyson vacuum cleaner.
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Switching from carpets to hard floors

See how to change the settings on your machine for different floor coverings.

Maintaining your machine

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Fixing a machine that won't stand upright

Follow our simple video to troubleshoot problems where your vacuum won’t stay upright when you come to a standstill.
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Clearing a jammed brush bar

We demonstrate how to access the brush bar so it can be cleared of tangles.
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Releasing a jammed wand

If your machine’s wand is jammed in place, our quick video could help you solve the problem.

Useful tips

Safely store tools

Clip accessories onto the storage posts on the side of the vacuum, so you've always got them to hand.
Wash the filter regularly

Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 24 hours) before refitting.
Don't overfill it

Keep one eye on the bin and empty it as soon as debris reaches the MAX marker to maintain suction.

User guide

Check your user guide online or download a copy.

PDF 2.05 MB

Frequently asked questions

How often do the filters on this machine need washing?

It is recommended that you clean both of the filters at least once every 3 months. Filter maintenance instructions can be found in the machine's user guide.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Can I use this machine to pick up liquids?

No. Do not pick up water or other liquids with your machine.

Tools to tackle more

Flexi-crevice tool

Flexi-crevice tool

Part No. 917633-01

Extends and bends. For hard-to-reach places around your home and car

$35.99

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Quick-release mini soft dusting brush

Quick-release mini soft dusting brush

Part No. 908896-02

Easy, vacuum-assisted dusting. With soft nylon bristles to clean delicate surfaces and fabrics.

$35.99

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Flat out floor tool

Flat out floor tool

Part No. 914617-02

An ultra-low profile head for cleaning under sofas, beds and kitchen appliances.

Currently out of stock.

$59.99

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The Dyson warranty

'How to' videos

To help you get the most from your machine. Quick and easy.
Helpful tips

Tailored reminders that will keep your machine working at its best, for longer.
Exclusive owner benefits

Priority access to previews of new Dyson technology, events and offers.
Expert advice. 6 days a week.

Freephone and live chat. The right advice for your machine, from real Dyson people.
Free Dyson parts

Replacement parts if something goes wrong during your warranty period.
Hassle-free replacement

If we can’t repair your machine, we’ll replace it while it's under warranty.

We don’t stop caring about our machines once they’re yours. Activating your warranty allows us to give you a tailored, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.

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