1366
Reviews
Dyson Pure Hot+Cool™ HP04 (Black/Nickel)
5
Star
876
4
Star
260
3
Star
90
2
Star
56
1
Star
84
Unfortunately, this machine has been discontinued but we have some great alternatives.
Promotion
To simultaneously purify air and heat a whole room properly, the Dyson Pure Hot+Cool™ HEPA Air Purifier, Heater & Fan goes beyond standard tests by automatically sensing pollution, capturing ultrafine pollutants, and projecting purified and heated air using Air Multiplier™ technology. It is the only air purifying heater designed and tested to do this.¹
Exclusive machines and offers
Exclusive machines and offers
Exclusive Dyson machines, unique colour options and special gift editions, only available from DysonCanada.ca
Free shipping and returns
Free shipping and returns
What are my shipping options?
Standard shipping: Free
Shipping via Purolator or Canada Post is free of charge when ordering any new machine from the Dyson Store. We aim to deliver the machine(s) within 2-7 business days, subject to availability. Please note that there are a small number of postal codes, usually in remote rural areas, to which we may not be able to deliver within this timescale.
Expedited shipping: $25
If you need your machine in a hurry, we also offer an expedited shipping option via Canada Post to major cities – your order will be delivered within 2 business days. Simply switch to the expedited shipping option in the checkout. Please note that there are a small number of postal codes, usually in remote rural areas, to which expedited shipping is not available.
Accessories and Spare Parts: $5.99
Shipping for accessories and spare parts is $5.99. Orders will be shipped within 2-7 business days via Canada Post.
How long does shipping take?
Estimated delivery times to major cities:
Cities |
Standard Shipping (Free) |
Expedited Shipping: ($25) |
To Toronto |
2-5 business days |
2 business days |
To Ottawa |
2-5 business days |
2 business days |
To Montreal |
2-5 business days |
2 business days |
To Quebec |
2-5 business days |
2 business days |
To Winnipeg |
3 -7 business days |
2 business days |
To Halifax |
3 -7 business days |
2 business days |
To Calgary |
3-7 business days |
2 business days |
To Edmonton |
4-8 business days |
2 business days |
To Saskatoon |
3-8 business days |
2 business days |
To Vancouver |
4-8 business days |
2 business days |
To St.John's |
5-10 business days |
2 business days |
When will my delivery arrive?
Delivery is Monday to Friday 9am – 6pm local time, not including statutory holidays. If a delivery cannot be completed (for example, if you’re not home), the carrier will leave a notification at your door indicating where you can pick up your order.
Dyson Canada will make every effort to process orders within this timeframe, but issues outside of our control, such as weather, may cause delays. Dyson Canada will not be held liable for shipping delays in those cases. To process orders within this timeframe, we may need to contact you to validate your credentials.
If ordering multiple products your order may be delivered in multiple shipments. This is to ensure that your order is delivered as soon as possible.
How do I track my order?
You will be sent a notice of shipment email with tracking information upon the shipment of your order.
Can I ship to a PO Box?
Shipping to PO boxes is not available due to package size restrictions.
Can I ship to a different address than my billing address?
Yes you can, however please note that different billing and shipping addresses may cause a slight delay in delivery time due to our order verification process.
What happens if I’m not home to receive my shipment?
Since a signature is always required, please try to make sure someone is home to sign for your package. The carrier will make one delivery attempt, and if nobody is available to sign for the package you'll have two options:
1) Contact your selected carrier to arrange for a second delivery attempt.
or
2) Pick up the package from your local Purolator depot or Canada Post office. In order to determine at which location your package is being held, look up the package using the tracking number shared via email or contact the carrier. Be sure to bring one piece of mail with your name on it and a government-issued ID when you pick up your order.
What happens if my order was ‘returned to sender’?
If your order is not picked up from your either your local Purolator depot or Canada Post office within the time listed on your delivery notice it will be returned to sender. In the event that this happens, please contact Dyson Canada via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
How do I return a product?
Buy risk free with free 30-day returns.
Purchases made directly from www.dysoncanada.ca, Dyson Demo Stores, or Dyson helpline are eligible for a full money-back. The Dyson outlet's refurbished machines are final sale and are not eligible to be returned.
Purchases made directly from www.dysoncanada.ca, Dyson Demo Store or Dyson helpline are eligible for a full money back return within 30 days of the original purchase date.
If you wish to return any product purchased from the Dyson Store within the first 30 days, please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.
If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.
Purchases made directly from www.dysoncanada.ca, Dyson Demo Stores or Dyson helpline are eligible for a full money back return within 30 days of the original purchase date.
Pay by installments
Affirm (formerly known as PayBright) is one of Canada’s leading installment payment providers. When you use Affirm to pay at Dyson’s checkout, you can split your purchase into easy, automatic monthly payments. To use Affirm as your preferred payment choice at checkout.
1. Add items to your shopping cart as usual, and select Affirm as your payment method at checkout for orders between $100 and $15,000 (including taxes and shipping).
2. Get set up: Use your mobile phone number and email to set up your Affirm plan within 60 seconds. Subject to credit approval.
3. Confirm your payment plan with Affirm. Dyson will process and ship your order as usual.
4. Make monthly payments to Affirm while you enjoy your purchase.
30-day money back guarantee
How do I return a product?
Buy risk free with free 30-day returns
If you wish to return any product purchased from the Dyson Store within the first 30 days, please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.
If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.
All features
-
Senses
Automatically detects airborne particles and gases, then diagnoses and reports them in real time.
-
Captures
Activated carbon filters remove gases. Sealed HEPA filters capture 99.97% of particle pollution as small as 0.3 microns.
-
Projects
Only the new Dyson purifier fan heaters have Air Multiplier™ technology and 350° oscillation, to project air around the whole room.²
-
Heats in winter
With long-range, purified heat projection, it's quick to heat the whole room evenly.²
-
Cools you in summer
In warmer weather, a powerful stream of purified airflow can cool you down.
-
Real data, real time
Monitor your air quality with the Dyson Link app.³
-
Draft-free Backward Airflow mode
Purified air is diverted through the back of the machine. To purify, without cooling you.⁴
-
Night-time mode
Monitors and purifies using the quietest settings, with its LCD screen dimmed.
-
Oscillates up to 350˚
Adjustable oscillation angle from 45˚ to 350˚, to project purified air around the whole room.²
-
Remote control
Curved and magnetized to store neatly on top of the machine.
-
Quiet Mark accreditation
Awarded for improved sound and quality.
-
Voice control
Using a compatible voice service, control your machine with simple, spoken instructions.
Specifications
-
Sound level
62 Decibel
-
Airflow at max. setting
310 l/s
-
Oscillation/Angle
350 degrees
-
Base diameter with plate
248 mm
-
Cord length
1.8 m
-
Number of speed settings
10
-
Amp width
205 mm
-
Amp depth
130 mm
-
Weight
5.6 kg
-
Height
764 mm
-
Length
248 mm
-
Width
248 mm
In the box
Dyson Pure Hot+Cool™ HP04 (Black/Nickel)
Reviews powered by Bazaarvoice
Dyson Pure Hot+Cool™ HP04 (Black/Nickel)
Overall rating
84% of reviewers would recommend to a friend.
healthy home
Trusha
Reviewed on 23/01/2019
5.0 stars out of 5 from Reviewed on 23/01/2019 Reviews
5.0/5
The Dyson Pure Hot and Cool was a great addition to our home. It takes the guesswork out of determining if my family is breathing healthy air. I particularly like the VOC reporting when I use different cleaning products. The heating and cooling features are an added bonus and removes the need for additional machines. I keep ours in the main living area of our ranch house. This helps keep out gas costs at bay during a cold winter because I can keep this running in the main living area during the day when we are not in our bedrooms and keep our heat low. The Dyson Pure Hot and Cool has an auto feature, which allows you to set it and not have to worry about regulating it. I like the reporting on the app. Connecting the machine to the app on my cell phone and tablet were quick and easy. I would recommend this product to others worried about the quality of air within their home.
Choose your model
Dyson Purifier Humidify+Cool Formaldehyde PH04 (White/Gold)
1506
Reviews
Dyson Purifier Humidify+Cool Formaldehyde PH04 (White/Gold)
5
Star
1024
4
Star
201
3
Star
75
2
Star
51
1
Star
155
HEPA H13 purifier, humidifier and fan. Ideal for larger spaces.
Removes 99.97% of pollutants as small as 0.3 microns. Detects and destroys formaldehyde. Automatically senses and displays real-time air quality, humidifies your whole room and helps keep skin hydrated.
Only at Dyson: Exclusive technology and White/Gold colourway.
2 accessories included
See all Hide-
Remote control
Curved and magnetized to store neatly on top of the machine
-
Dyson Genuine Filter
Filter for your Dyson Purifier
- Limited time only. While supplies last.
- Complimentary extra Dyson Genuine Filter and Descaling Kit worth $190. Limited time offer. Only at Dyson.
Was $1,199.99
current price:
$999.97
Save $200.02
- Limited time only. While supplies last.
Complimentary extra Dyson Genuine Filter and Descaling Kit worth $190. Limited time offer. Only at Dyson.
- Limited time only. While supplies last.
Complimentary extra Dyson Genuine Filter and Descaling Kit worth $190. Limited time offer. Only at Dyson.
Pay by installments with 0% interest from Affirm
Dyson Purifier Humidify+Cool PH03 (White/Silver)
201
Reviews
Dyson Purifier Humidify+Cool PH03 (White/Silver)
5
Star
78
4
Star
44
3
Star
22
2
Star
20
1
Star
37
HEPA H13 purifier, humidifier and fan. Ideal for larger spaces.
Removes 99.97% of pollutants as small as 0.3 microns.
Automatically senses and displays real-time air quality, humidifies your whole room and helps keep skin hydrated.
2 accessories included
See all Hide-
Remote control
Curved and magnetized to store neatly on top of the machine.
-
Dyson Genuine Filter
Filter for your Dyson Purifier
- Limited time only. While supplies last.
- Receive a free replacement filter valued at $99.99. Limited time offer. Only at Dyson.
Was $1,099.99
current price:
$899.97
Save $200.02
- Limited time only. While supplies last.
Receive a free replacement filter valued at $99.99. Limited time offer. Only at Dyson.
- Limited time only. While supplies last.
Receive a free replacement filter valued at $99.99. Limited time offer. Only at Dyson.
Pay by installments with 0% interest from Affirm
Dyson Purifier Hot+Cool Formaldehyde HP09 (White/Gold)
1681
Reviews
Dyson Purifier Hot+Cool Formaldehyde HP09 (White/Gold)
5
Star
1136
4
Star
239
3
Star
100
2
Star
74
1
Star
132
HEPA H13 purifier, fan and heater. Ideal for larger spaces.
Removes 99.97% of pollutants as small as 0.3 microns.
Detects and destroys formaldehyde.
2 accessories included
See all Hide-
Remote Control
Curved and magnetized to store neatly on top of the machine.
-
Dyson Genuine Filter
Filter for your Dyson Purifier
- Limited time only. While supplies last.
- Receive a free replacement filter valued at $99.99. Limited time offer. Only at Dyson.
Was $999.99
current price:
$749.99
Save $250.00
- Limited time only. While supplies last.
Receive a free replacement filter valued at $99.99. Limited time offer. Only at Dyson.
- Limited time only. While supplies last.
Receive a free replacement filter valued at $99.99. Limited time offer. Only at Dyson.
Pay by installments with 0% interest from Affirm
Dyson Purifier Hot+Cool HP07 (Black/Nickel)
876
Reviews
Dyson Purifier Hot+Cool HP07 (Black/Nickel)
5
Star
529
4
Star
129
3
Star
73
2
Star
49
1
Star
96
HEPA H13 purifier, fan and heater. Ideal for larger spaces. Removes 99.97% of pollutants as small as 0.3 microns.
Automatically senses and displays real-time air quality.
Only at Dyson: Exclusive Black/Nickel colourway.
Colour:
Black / Nickel
2 accessories included
See all Hide-
Remote Control
Curved and magnetized to store neatly on top of the machine.
-
Dyson Genuine Filter
Filter for your Dyson Purifier
- Limited time only. While supplies last.
- Receive a free replacement filter valued at $99.99. Limited time offer. Only at Dyson.
Was $899.99
current price:
$649.99
Save $250.00
- Limited time only. While supplies last.
Receive a free replacement filter valued at $99.99. Limited time offer. Only at Dyson.
- Limited time only. While supplies last.
Receive a free replacement filter valued at $99.99. Limited time offer. Only at Dyson.
Pay by installments with 0% interest from Affirm
Dyson Purifier Hot+Cool HP07 (White/Silver)
883
Reviews
Dyson Purifier Hot+Cool HP07 (White/Silver)
5
Star
534
4
Star
131
3
Star
73
2
Star
49
1
Star
96
HEPA H13 purifier, fan and heater. Ideal for larger spaces.
Removes 99.97% of pollutants as small as 0.3 microns.
Automatically senses and displays real-time air quality.
Colour:
White/Silver
2 accessories included
See all Hide-
Dyson Genuine Filter
Filter for your Dyson Purifier
-
Remote control
Curved and magnetized to store neatly on the machine
- Limited time only. While supplies last.
- Receive a free replacement filter valued at $99.99. Limited time offer. Only at Dyson.
Was $899.99
current price:
$649.99
Save $250.00
- Limited time only. While supplies last.
Receive a free replacement filter valued at $99.99. Limited time offer. Only at Dyson.
- Limited time only. While supplies last.
Receive a free replacement filter valued at $99.99. Limited time offer. Only at Dyson.
Pay by installments with 0% interest from Affirm
Dyson Purifier Cool TP07 (Black/Nickel)
1418
Reviews
Dyson Purifier Cool TP07 (Black/Nickel)
5
Star
1058
4
Star
178
3
Star
63
2
Star
44
1
Star
75
Purifies the whole room¹ and cools you.
HEPA 13 filter captures 99.97% of pollutants as small as 0.3 microns. Connects to the MyDyson™ app.
Only at Dyson: Exclusive Black/Nickel colourway.
2 accessories included
See all Hide-
Remote control
Curved and magnetized to store neatly on the machine
-
Dyson Genuine Filter
Filter for your Dyson Purifier
- Limited time offer. While supplies last.
- Receive a free replacement filter valued at $99.99. Limited time offer. Only at Dyson.
Was $799.99
current price:
$599.93
Save $200.06
- Limited time offer. While supplies last.
Receive a free replacement filter valued at $99.99. Limited time offer. Only at Dyson.
- Limited time offer. While supplies last.
Receive a free replacement filter valued at $99.99. Limited time offer. Only at Dyson.
Pay by installments with 0% interest from Affirm
Dyson Purifier Cool Gen1 TP10 purifying fan (White)
476
Reviews
Dyson Purifier Cool Gen1 TP10 purifying fan (White)
5
Star
273
4
Star
84
3
Star
45
2
Star
23
1
Star
51
Captures dust, allergens and bacteria.
Whole-room purification. Cools you.
Control with remote. Not app compatible.
2 accessories included
See all Hide-
Remote control
Curved and magnetized to store neatly on top of the machine.
-
Dyson Genuine Filter
Filter for your Dyson Purifier
- Limited time only. While supplies last.
- Receive a free replacement filter valued at $99.99. Limited time offer. Only at Dyson.
Was $599.99
current price:
$549.99
Save $50.00
- Limited time only. While supplies last.
Receive a free replacement filter valued at $99.99. Limited time offer. Only at Dyson.
- Limited time only. While supplies last.
Receive a free replacement filter valued at $99.99. Limited time offer. Only at Dyson.
Pay by installments with 0% interest from Affirm
Dyson Purifier Big+Quiet Formaldehyde BP04 (Prussian Blue/Gold)
1209
Reviews
Dyson Purifier Big+Quiet Formaldehyde BP04 (Prussian Blue/Gold)
5
Star
1058
4
Star
81
3
Star
21
2
Star
7
1
Star
42
Projects air over 32 feet to purify a large space.¹ Quietly.
Detects and destroys formaldehyde, permanently.⁴ Removes gases and odours.²
Only at Dyson: exclusive K-Carbon filter technology captures 3x more NO₂ ³, and CO₂ sensor reports CO₂ levels in real-time.
3 accessories included
See all Hide-
Remote control
Curved and magnetized to store neatly on the machine.
-
K-Carbon filter
Captures 3x more NO₂. Genuine Dyson Activated K-Carbon Filter lifespan is every 2 years or when alerted by the MyDyson™ app.
-
HEPA filter
Genuine Dyson HEPA Filter lifespan is 5 years.
Currently out of stock.
- Limited time only. While supplies last.
Was $1,399.99
current price:
$1,199.99
Save $200.00
- Limited time only. While supplies last.
- Limited time only. While supplies last.
Pay by installments with 0% interest from Affirm
Dyson Purifier Big+Quiet Formaldehyde BP03 (Bright Nickel/Prussian Blue)
1209
Reviews
Dyson Purifier Big+Quiet Formaldehyde BP03 (Bright Nickel/Prussian Blue)
5
Star
1058
4
Star
81
3
Star
21
2
Star
7
1
Star
42
Projects air over 32 feet to purify a large space.¹ Quietly.
Detects and destroys formaldehyde, permanently.⁴
Remove gases and odours.²
3 accessories included
See all Hide-
Remote control
Curved and magnetized to store neatly on the machine.
-
Activated carbon filter
Captures NO₂. Genuine Dyson Activated Carbon Filter lifespan is every 2 years or when alerted by the MyDyson™ app.
-
HEPA filter
Genuine Dyson HEPA Filter lifespan is 5 years.
- Limited time only. While supplies last.
Was $1,299.99
current price:
$1,099.99
Save $200.00
- Limited time only. While supplies last.
- Limited time only. While supplies last.
Pay by installments with 0% interest from Affirm
Dyson Purifier Cool Formaldehyde TP09 (Nickel/Gold)
2205
Reviews
Dyson Purifier Cool Formaldehyde TP09 (Nickel/Gold)
5
Star
1693
4
Star
258
3
Star
73
2
Star
65
1
Star
116
Purifies the whole room¹ and cools you.
HEPA 13 filter captures 99.97% of pollutants as small as 0.1 microns.² Even destroys formaldehyde.³
Connects to the MyDyson™ app. Only at Dyson: Exclusive technology and Nickel/Gold colourway.
2 accessories included
See all Hide-
Remote Control
-
Dyson Genuine Filter
Filter for your Dyson Purifier
- Receive a free replacement filter valued at $99.99. Limited time offer. Only at Dyson.
$899.99
Receive a free replacement filter valued at $99.99. Limited time offer. Only at Dyson.
Receive a free replacement filter valued at $99.99. Limited time offer. Only at Dyson.
Pay by installments with 0% interest from Affirm
Promotion
Buy from DysonCanada.ca
Direct from Dyson
Exclusive machines and offers
Exclusive Dyson machines, unique colour options and special gift editions, only available from DysonCanada.ca
Free shipping and returns
Free shipping and returns
What are my shipping options?
Standard shipping: Free
Shipping via Purolator or Canada Post is free of charge when ordering any new machine from the Dyson Store. We aim to deliver the machine(s) within 2-7 business days, subject to availability. Please note that there are a small number of postal codes, usually in remote rural areas, to which we may not be able to deliver within this timescale.
Expedited shipping: $25
If you need your machine in a hurry, we also offer an expedited shipping option via Canada Post to major cities – your order will be delivered within 2 business days. Simply switch to the expedited shipping option in the checkout. Please note that there are a small number of postal codes, usually in remote rural areas, to which expedited shipping is not available.
Accessories and Spare Parts: $5.99
Shipping for accessories and spare parts is $5.99. Orders will be shipped within 2-7 business days via Canada Post.
How long does shipping take?
Estimated delivery times to major cities:
Cities |
Standard Shipping (Free) |
Expedited Shipping: ($25) |
To Toronto |
2-5 business days |
2 business days |
To Ottawa |
2-5 business days |
2 business days |
To Montreal |
2-5 business days |
2 business days |
To Quebec |
2-5 business days |
2 business days |
To Winnipeg |
3 -7 business days |
2 business days |
To Halifax |
3 -7 business days |
2 business days |
To Calgary |
3-7 business days |
2 business days |
To Edmonton |
4-8 business days |
2 business days |
To Saskatoon |
3-8 business days |
2 business days |
To Vancouver |
4-8 business days |
2 business days |
To St.John's |
5-10 business days |
2 business days |
When will my delivery arrive?
Delivery is Monday to Friday 9am – 6pm local time, not including statutory holidays. If a delivery cannot be completed (for example, if you’re not home), the carrier will leave a notification at your door indicating where you can pick up your order.
Dyson Canada will make every effort to process orders within this timeframe, but issues outside of our control, such as weather, may cause delays. Dyson Canada will not be held liable for shipping delays in those cases. To process orders within this timeframe, we may need to contact you to validate your credentials.
If ordering multiple products your order may be delivered in multiple shipments. This is to ensure that your order is delivered as soon as possible.
How do I track my order?
You will be sent a notice of shipment email with tracking information upon the shipment of your order.
Can I ship to a PO Box?
Shipping to PO boxes is not available due to package size restrictions.
Can I ship to a different address than my billing address?
Yes you can, however please note that different billing and shipping addresses may cause a slight delay in delivery time due to our order verification process.
What happens if I’m not home to receive my shipment?
Since a signature is always required, please try to make sure someone is home to sign for your package. The carrier will make one delivery attempt, and if nobody is available to sign for the package you'll have two options:
1) Contact your selected carrier to arrange for a second delivery attempt.
or
2) Pick up the package from your local Purolator depot or Canada Post office. In order to determine at which location your package is being held, look up the package using the tracking number shared via email or contact the carrier. Be sure to bring one piece of mail with your name on it and a government-issued ID when you pick up your order.
What happens if my order was ‘returned to sender’?
If your order is not picked up from your either your local Purolator depot or Canada Post office within the time listed on your delivery notice it will be returned to sender. In the event that this happens, please contact Dyson Canada via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
How do I return a product?
Buy risk free with free 30-day returns.
Purchases made directly from www.dysoncanada.ca, Dyson Demo Stores, or Dyson helpline are eligible for a full money-back. The Dyson outlet's refurbished machines are final sale and are not eligible to be returned.
Purchases made directly from www.dysoncanada.ca, Dyson Demo Store or Dyson helpline are eligible for a full money back return within 30 days of the original purchase date.
If you wish to return any product purchased from the Dyson Store within the first 30 days, please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.
If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.
Purchases made directly from www.dysoncanada.ca, Dyson Demo Stores or Dyson helpline are eligible for a full money back return within 30 days of the original purchase date.
Pay by installments
Affirm (formerly known as PayBright) is one of Canada’s leading installment payment providers. When you use Affirm to pay at Dyson’s checkout, you can split your purchase into easy, automatic monthly payments. To use Affirm as your preferred payment choice at checkout.
1. Add items to your shopping cart as usual, and select Affirm as your payment method at checkout for orders between $100 and $15,000 (including taxes and shipping).
2. Get set up: Use your mobile phone number and email to set up your Affirm plan within 60 seconds. Subject to credit approval.
3. Confirm your payment plan with Affirm. Dyson will process and ship your order as usual.
4. Make monthly payments to Affirm while you enjoy your purchase.
30-day money back guarantee
How do I return a product?
Buy risk free with free 30-day returns.
Purchases made directly from www.dysoncanada.ca, Dyson Demo Store or Dyson helpline are eligible for a full money back return within 30 days of the original purchase date.
If you wish to return any product purchased from the Dyson Store within the first 30 days, please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.
If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.
¹The standard purification and heating performance tests are AHAM AC1-2015 and IEC 60675 respectively. Dyson goes beyond these, by testing filtration efficiency, air projection (DTM801), purification coverage in a 2860ft³ room with multiple sensors (TM-003711) and heating performance in a 1236ft³ room with multiple sensors (DTM 961).
²Tested for air projection (DTM801), purification coverage in a 2860ft³ room (TM-003711), and heating performance in a 1236ft³
room (DTM961).
³Requires device to run app, 2.4GHz or 5GHz Wi-Fi connection or mobile data, and Bluetooth 4.0 support. For app compatibility, please search for “Dyson Link” on the iOS App Store or the Google Play Store. Standard data and messaging rates may apply.
⁴Not applicable to heating.
*Terms and conditions apply. Click here to see full terms and conditions.
Talking to us is easy
Contact Us
Our helpline hours:
- Monday to Friday: 8am to 7pm, EST
- Saturday: 9am to 5pm, EST
-
Use the ‘Live chat’ button in the bottom right of your screen to talk to a Dyson Expert.
-
You can call us at 1-877-397-6622