
Exclusive machines and offers
Exclusive machines and offers
Exclusive Dyson machines, unique colour options and special gift editions, only available from DysonCanada.ca and Dyson Demo Stores.

Free shipping and returns
Free shipping and returns
What are my shipping options?
Standard shipping: Free
Shipping via Purolator or Canada Post is free of change when ordering a machine from dysoncanada.ca and on all orders from a Dyson Demo Store. We aim to deliver the machine(s) within 2-7 business days, subject to availability. Please note that there are a small number of postal codes, usually in remote rural areas, to which we may not be able to deliver within this timescale.
Expedited shipping: $25
If you need your machine in a hurry, we also offer an expedited shipping option via Canada Post to major cities – your order will be delivered within 2 business days. Simply switch to the expedited shipping option in the checkout. Please note that there are a small number of postal codes, usually in remote rural areas, to which expedited shipping is not available.
Accessories and Spare Parts: $5.99
Shipping for accessories and spare parts is $5.99. Orders will be shipped within 2-7 business days via Canada Post.
How long does shipping take?
Estimated delivery times to major cities:
Cities |
Standard Shipping (Free) |
Expedited Shipping: ($25) |
To Toronto |
2-5 business days |
2 business days |
To Ottawa |
2-5 business days |
2 business days |
To Montreal |
2-5 business days |
2 business days |
To Quebec |
2-5 business days |
2 business days |
To Winnipeg |
3 -7 business days |
2 business days |
To Halifax |
3 -7 business days |
2 business days |
To Calgary |
3-7 business days |
2 business days |
To Edmonton |
4-8 business days |
2 business days |
To Saskatoon |
3-8 business days |
2 business days |
To Vancouver |
4-8 business days |
2 business days |
To St.John's |
5-10 business days |
2 business days |
When will my delivery arrive?
Delivery is Monday to Friday 9am – 6pm local time, not including statutory holidays. If a delivery cannot be completed (for example, if you’re not home), the carrier will leave a notification at your door indicating where you can pick up your order.
Dyson Canada will make every effort to process orders within this timeframe, but issues outside of our control, such as weather, may cause delays. Dyson Canada will not be held liable for shipping delays in those cases. To process orders within this timeframe, we may need to contact you to validate your credentials.
If ordering multiple products your order may be delivered in multiple shipments. This is to ensure that your order is delivered as soon as possible.
How do I track my order?
You will be sent a notice of shipment email with tracking information upon the shipment of your order.
Can I ship to a PO Box?
Shipping to PO boxes is not available due to package size restrictions.
Can I ship to a different address than my billing address?
Yes you can, however please note that different billing and shipping addresses may cause a slight delay in delivery time due to our order verification process.
What happens if I’m not home to receive my shipment?
Since a signature is always required, please try to make sure someone is home to sign for your package. The carrier will make one delivery attempt, and if nobody is available to sign for the package you'll have two options:
1) Contact your selected carrier to arrange for a second delivery attempt.
or
2) Pick up the package from your local Purolator depot or Canada Post office. In order to determine at which location your package is being held, look up the package using the tracking number shared via email or contact the carrier. Be sure to bring one piece of mail with your name on it and a government-issued ID when you pick up your order.
What happens if my order was ‘returned to sender’?
If your order is not picked up from your either your local Purolator depot or Canada Post office within the time listed on your delivery notice it will be returned to sender. In the event that this happens, please contact Dyson Canada via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
How do I return a product?
Buy risk free with free 30-day returns.
Purchases made directly from www.dysoncanada.ca, Dyson Demo Stores, or Dyson helpline are eligible for a full money-back. The Dyson outlet's refurbished machines are final sale and are not eligible to be returned.
If you wish to return any product purchased from the Dyson Store within the first 30 days, please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.
If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.

Best price guaranteed
Best price guaranteed
Be confident that you are getting the best price on Dysoncanada.ca. If within 30 days of purchase you should find the same model advertised by an authorized Canadian Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-877-397-6622 to get started. Here’s what you’ll need to know:
• Product must be the exact same model number as it appears on DysonCanada.ca and in stock
• Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL)
• Authorized dealers are limited to Amazon 1st party (ships and sold from Amazon.ca), Best Buy, Canadian Tire, Costco, Hudson's Bay, Home Hardware, London Drugs, Lowes, Rona, Rooms+Spaces, Sephora, Shoppers Drug Mart, TSC, Visions and Walmart.
• Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, "close out", "clearance" or a demonstrator product.
• Product price must not be lower due to an advertising error or misprint
Dyson reserves the right to rescind this offer at any time and/or modify these terms and conditions as needed.
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Pay by installments
Affirm (formerly known as PayBright) is one of Canada’s leading installment payment providers. When you use Affirm to pay at Dyson’s checkout, you can split your purchase into easy, automatic monthly payments. To use Affirm as your preferred payment choice at checkout.
1. Add items to your shopping cart as usual, and select Affirm as your payment method at checkout for orders between $100 and $15,000 (including taxes and shipping).
2. Get set up: Use your mobile phone number and email to set up your Affirm plan within 60 seconds. Subject to credit approval.
3. Confirm your payment plan with Affirm. Dyson will process and ship your order as usual.
4. Make monthly payments to Affirm while you enjoy your purchase.
Air treatment
Shop our full range of air purifiers, hygienic humidifiers, and powerful fans and heaters.

Canada’s #1 Most Trusted Air Purifier brand*
*Voted most trusted Air Purifier brand by Canadian shoppers based on the 2025 BrandSpark® Canadian Trust Study.
Latest technology
Cooling. Heating. Humidification.
With advanced air purification.
Captures 50% more NO2. For a more comfortable, healthier home environment.
Choose your model
Dyson Purifier Big+Quiet Formaldehyde BP04 (Prussian Blue/Gold)
1526
Ratings
Dyson Purifier Big+Quiet Formaldehyde BP04 (Prussian Blue/Gold)
5
Star
1327
4
Star
99
3
Star
27
2
Star
10
1
Star
63
Projects air over 32 feet to purify a large space.¹ Quietly.
Detects and destroys formaldehyde, permanently.⁴ Removes gases and odours.²
Only at Dyson: exclusive K-Carbon filter technology captures 3x more NO₂ ³, and CO₂ sensor reports CO₂ levels in real-time.
3 accessories included
See all Hide3 accessories included
See all Hide-
Remote control
Curved and magnetized to store neatly on the machine.
-
K-Carbon filter
Captures 3x more NO₂. Genuine Dyson Activated K-Carbon Filter lifespan is every 2 years or when alerted by the MyDyson™ app.
-
HEPA filter
Genuine Dyson HEPA Filter lifespan is 5 years.
- Exclusive offer. Limited time only.
Was $1,399.99
current price:
$1,199.99
Save $200.00
- Exclusive offer. Limited time only.
- Exclusive offer. Limited time only.
Split up the cost with flexible options from Affirm
Dyson Purifier Humidify+Cool PH2 De-NOx (White/Gold)
823
Ratings
Dyson Purifier Humidify+Cool PH2 De-NOx (White/Gold)
5
Star
699
4
Star
96
3
Star
7
2
Star
4
1
Star
17
Advanced air purification automatically captures 50% more NO₂. Even destroys formaldehyde.
Captures 99.97% of ultra-fine particles. Removes odors and gases. Purifies and hygienically humidifies the whole room. Also cools you in summer.
Only at Dyson: exclusive De-NOx technology captures 50% more NO₂ and White/Gold colourway.
2 accessories included
See all Hide2 accessories included
See all Hide-
Remote control
Curved and magnetized to store neatly on top of the machine
-
360° Combi HEPA + K-Carbon air purifier filter
Combined HEPA + K-Carbon filter
- Exclusive offer. Limited time only.
Was $1,199.99
current price:
$999.99
Save $200.00
- Exclusive offer. Limited time only.
- Exclusive offer. Limited time only.
Split up the cost with flexible options from Affirm
Dyson Purifier Hot+Cool HP07 (Black/Nickel)
972
Ratings
Dyson Purifier Hot+Cool HP07 (Black/Nickel)
5
Star
592
4
Star
140
3
Star
79
2
Star
57
1
Star
104
HEPA H13 purifier, fan and heater. Ideal for larger spaces. Removes 99.97% of pollutants as small as 0.3 microns.
Automatically senses and displays real-time air quality.
Only at Dyson: Exclusive Black/Nickel colourway.
Colour:
Black / Nickel
2 accessories included
See all Hide2 accessories included
See all Hide-
Remote Control
Curved and magnetized to store neatly on top of the machine.
-
360° Glass HEPA and Activated Carbon Filter
360 Combi Glass HEPA + Carbon air purifier 2-in-1 filter. We recommend replacing your filter every 12 months or when notified by your machine.
- Exclusive offer. Limited time only.
Was $899.99
current price:
$699.99
Save $200.00
- Exclusive offer. Limited time only.
- Exclusive offer. Limited time only.
Split up the cost with flexible options from Affirm
Dyson Purifier Hot+Cool HP07 (White/Silver)
1117
Ratings
Dyson Purifier Hot+Cool HP07 (White/Silver)
5
Star
689
4
Star
165
3
Star
86
2
Star
62
1
Star
115
HEPA H13 purifier, fan and heater. Ideal for larger spaces.
Removes 99.97% of pollutants as small as 0.3 microns.
Automatically senses and displays real-time air quality.
Colour:
White/Silver
2 accessories included
See all Hide2 accessories included
See all Hide-
360° Glass HEPA and Activated Carbon Filter
360 Combi Glass HEPA + Carbon air purifier 2-in-1 filter. We recommend replacing your filter every 12 months or when notified by your machine.
-
Remote control
Curved and magnetized to store neatly on the machine
- Limited time only. While supplies last.
Was $899.99
current price:
$699.99
Save $200.00
- Limited time only. While supplies last.
- Limited time only. While supplies last.
Split up the cost with flexible options from Affirm
Dyson Purifier Cool TP07 (Black/Nickel)
1528
Ratings
Dyson Purifier Cool TP07 (Black/Nickel)
5
Star
1153
4
Star
187
3
Star
64
2
Star
44
1
Star
80
Purifies the whole room¹ and cools you.
HEPA 13 filter captures 99.97% of pollutants as small as 0.3 microns. Connects to the MyDyson™ app.
Only at Dyson: Exclusive Black/Nickel colourway.
2 accessories included
See all Hide2 accessories included
See all Hide-
Remote control
Curved and magnetized to store neatly on the machine
-
360° Glass HEPA and Activated Carbon Filter
360 Combi Glass HEPA + Carbon air purifier 2-in-1 filter. We recommend replacing your filter every 12 months or when notified by your machine.
- Exclusive offer. Limited time only.
Was $799.99
current price:
$699.99
Save $100.00
- Exclusive offer. Limited time only.
- Exclusive offer. Limited time only.
Split up the cost with flexible options from Affirm
Dyson Purifier Hot+Cool Formaldehyde HP09 (White/Gold)
1835
Ratings
Dyson Purifier Hot+Cool Formaldehyde HP09 (White/Gold)
5
Star
1241
4
Star
252
3
Star
112
2
Star
79
1
Star
151
HEPA H13 purifier, fan and heater. Ideal for larger spaces.
Removes 99.97% of pollutants as small as 0.3 microns.
Detects and destroys formaldehyde.
2 accessories included
See all Hide2 accessories included
See all Hide-
Remote Control
Curved and magnetized to store neatly on top of the machine.
-
360° Glass HEPA and Activated Carbon Filter
360 Combi Glass HEPA + Carbon air purifier 2-in-1 filter. We recommend replacing your filter every 12 months or when notified by your machine.
- Limited time only. While supplies last.
Was $999.99
current price:
$799.99
Save $200.00
- Limited time only. While supplies last.
- Limited time only. While supplies last.
Split up the cost with flexible options from Affirm
Dyson Purifier Cool Gen1 TP10 purifying fan (White)
635
Ratings
Dyson Purifier Cool Gen1 TP10 purifying fan (White)
5
Star
382
4
Star
97
3
Star
54
2
Star
33
1
Star
69
Captures dust, allergens and bacteria.
Whole-room purification. Cools you.
Control with remote. Not app compatible.
2 accessories included
See all Hide2 accessories included
See all Hide-
Remote control
Curved and magnetized to store neatly on top of the machine.
-
360° Glass HEPA and Activated Carbon Filter
360 Combi Glass HEPA + Carbon air purifier 2-in-1 filter. We recommend replacing your filter every 12 months or when notified by your machine.
- Limited time only. While supplies last.
Was $599.99
current price:
$499.99
Save $100.00
- Limited time only. While supplies last.
- Limited time only. While supplies last.
Split up the cost with flexible options from Affirm
Dyson Purifier Big+Quiet Formaldehyde BP03 (Bright Nickel/Prussian Blue)
1526
Ratings
Dyson Purifier Big+Quiet Formaldehyde BP03 (Bright Nickel/Prussian Blue)
5
Star
1327
4
Star
99
3
Star
27
2
Star
10
1
Star
63
Projects air over 32 feet to purify a large space.¹ Quietly.
Detects and destroys formaldehyde, permanently.⁴
Remove gases and odours.²
3 accessories included
See all Hide3 accessories included
See all Hide-
Remote control
Curved and magnetized to store neatly on the machine.
-
Activated carbon filter
Captures NO₂. Genuine Dyson Activated Carbon Filter lifespan is every 2 years or when alerted by the MyDyson™ app.
-
HEPA filter
Genuine Dyson HEPA Filter lifespan is 5 years.
$1,299.99
Split up the cost with flexible options from Affirm
Dyson Purifier Humidify+Cool PH03 (White/Silver)
234
Ratings
Dyson Purifier Humidify+Cool PH03 (White/Silver)
5
Star
96
4
Star
47
3
Star
24
2
Star
23
1
Star
44
HEPA H13 purifier, humidifier and fan. Ideal for larger spaces.
Removes 99.97% of pollutants as small as 0.3 microns.
Automatically senses and displays real-time air quality, humidifies your whole room and helps keep skin hydrated.
2 accessories included
See all Hide2 accessories included
See all Hide-
Remote control
Curved and magnetized to store neatly on top of the machine.
-
360° Glass HEPA and Activated Carbon Filter
360 Combi Glass HEPA + Carbon air purifier 2-in-1 filter. We recommend replacing your filter every 12 months or when notified by your machine.
$1,099.99
Split up the cost with flexible options from Affirm
Dyson Purifier Hot+ Cool HP2 De-NOx (White/Gold)
992
Ratings
Dyson Purifier Hot+ Cool HP2 De-NOx (White/Gold)
5
Star
624
4
Star
150
3
Star
70
2
Star
52
1
Star
96
Advanced air purification automatically captures 50% more NO₂. Even destroys formaldehyde.
Captures 99.97% of ultra-fine particles. Removes odors and gases.
Purifies and heats the whole room evenly. Cools you in summer.
2 accessories included
See all Hide2 accessories included
See all Hide-
Remote Control
Curved and magnetized to store neatly on top of the machine.
-
360° Combi HEPA + K-Carbon air purifier filter
Combined HEPA + K-Carbon filter
$999.99
Split up the cost with flexible options from Affirm
Dyson Purifier Cool PC2 De-Nox (White/Gold)
331
Ratings
Dyson Purifier Cool PC2 De-Nox (White/Gold)
5
Star
289
4
Star
32
3
Star
5
2
Star
3
1
Star
2
Advanced air purification automatically captures 50% more NO₂. Even destroys formaldehyde.
Captures 99.97% of ultra-fine particles. Removes odors and gases. Purifies the whole room evenly. Cools you with powerful airflow in summer.
Only at Dyson: exclusive De-NOx technology captures 50% more NO₂ and White/Gold colourway.
2 accessories included
See all Hide2 accessories included
See all Hide-
Remote Control
-
360° Combi HEPA + K-Carbon air purifier filter
Combined HEPA + K-Carbon filter
$899.99
Split up the cost with flexible options from Affirm
Dyson Purifier Cool Formaldehyde TP09 (Nickel/Gold)
2150
Ratings
Dyson Purifier Cool Formaldehyde TP09 (Nickel/Gold)
5
Star
1664
4
Star
242
3
Star
67
2
Star
63
1
Star
114
Purifies the whole room¹ and cools you.
HEPA 13 filter captures 99.97% of pollutants as small as 0.1 microns.² Even destroys formaldehyde.³
Connects to the MyDyson™ app. Only at Dyson: Exclusive technology and Nickel/Gold colourway.
2 accessories included
See all Hide2 accessories included
See all Hide-
Remote Control
-
360° Glass HEPA and Activated Carbon Filter
360 Combi Glass HEPA + Carbon air purifier 2-in-1 filter. We recommend replacing your filter every 12 months or when notified by your machine.
$899.99
Split up the cost with flexible options from Affirm
Dyson Purifier Cool PC1 (White)
Powerfully cools you with purified air
Captures gases and 99.97% of pollutants, automatically. For a healthier home.
Connect to the MyDyson™ app.
2 accessories included
See all Hide2 accessories included
See all Hide-
Remote control
Curved and magnetized to store neatly on top of the machine.
-
360° Glass HEPA and Activated Carbon Filter
360 Combi Glass HEPA + Carbon air purifier 2-in-1 filter. We recommend replacing your filter every 12 months or when notified by your machine.
$649.99
Split up the cost with flexible options from Affirm
Dyson Cool™ tower fan AM07 (White/Silver)
2254
Ratings
Dyson Cool™ tower fan AM07 (White/Silver)
5
Star
1922
4
Star
236
3
Star
45
2
Star
18
1
Star
33
Tower fan for larger spaces.
Air Multiplier™ technology giving an uninterrupted stream of smooth airflow.
Remote control and sleep timer
Colour:
White/Silver
1 accessory included
See all Hide1 accessory included
See all HideRemote control
Curved and magnetized to store neatly on the machine

$499.99
Split up the cost with flexible options from Affirm
Dyson Cool™ tower fan AM07 (Black/Nickel)
2254
Ratings
Dyson Cool™ tower fan AM07 (Black/Nickel)
5
Star
1922
4
Star
236
3
Star
45
2
Star
18
1
Star
33
Tower fan for large spaces.
Air Multiplier™ technology giving an uninterrupted stream of smooth airflow.
Remote control and sleep timer.
Colour:
Black / Nickel
1 accessory included
See all Hide1 accessory included
See all HideRemote control
Curved and magnetized to store neatly on the machine

$499.99
Split up the cost with flexible options from Affirm
Dyson Hot+Cool™ Jet Focus AM09 (Black/Iron)
478
Ratings
Dyson Hot+Cool™ Jet Focus AM09 (Black/Iron)
5
Star
328
4
Star
65
3
Star
24
2
Star
23
1
Star
38
Amplifies airflow to heat you or cool you fast.
Fast, even room jet focused control.
Colour:
Black/Iron
1 accessory included
See all Hide1 accessory included
See all HideRemote control
Curved and magnetized to store neatly on the machine

$549.99
Split up the cost with flexible options from Affirm
Dyson Hot+Cool™ Jet Focus AM09 (White/Silver)
478
Ratings
Dyson Hot+Cool™ Jet Focus AM09 (White/Silver)
5
Star
328
4
Star
65
3
Star
24
2
Star
23
1
Star
38
Amplifies airflow to heat you or cool you fast.
Fast, even room jet focused control.
Colour:
White/Silver
1 accessory included
See all Hide1 accessory included
See all HideRemote control
Curved and magnetized to store neatly on the machine

$549.99
Split up the cost with flexible options from Affirm
Promotion
Find the right purifier, fan, heater or humidifier
Answer a few quick questions to help find the right Dyson Purifier for your home.
Discover the pioneering technology inside Dyson Air treatment machines
This is a carousel with slides. Use Next and Previous buttons to navigate, or jump to a slide with the slide dots.
Senses and reacts
Integrated sensors analyse and diagnose airborne pollutants in real time, then react automatically to capture pollutants, only using energy when needed.

Senses and reacts
Integrated sensors analyse and diagnose airborne pollutants in real time, then react automatically to capture pollutants, only using energy when needed.
Captures gases and ultra fine particles
The HEPA H13 filter captures 99.97% of particles as small as 0.3 microns, while a layer of activated carbon removes odours and gases, including VOCs.

Captures gases and ultra fine particles
The HEPA H13 filter captures 99.97% of particles as small as 0.3 microns, while a layer of activated carbon removes odours and gases, including VOCs.
Air Multiplier™ technology
Combines principles used in turbochargers and jet engines to amplify airflow. For powerful, long-range air projection to cool you quickly.

Air Multiplier™ technology
Combines principles used in turbochargers and jet engines to amplify airflow. For powerful, long-range air projection to cool you quickly.
Hygienic humidifiers
Dyson Ultraviolet Cleanse technology exposes every drop of water to a powerful 275nm UV light, to destroy 99.9% of bacteria in the water and hygienically humidify.

Hygienic humidifiers
Dyson Ultraviolet Cleanse technology exposes every drop of water to a powerful 275nm UV light, to destroy 99.9% of bacteria in the water and hygienically humidify.
Ceramic plates for fast heating
Positive temperature coefficient ceramic plates efficiently warm the whole room with less energy, while built-in thermostats help maintain ideal room temperature.

Ceramic plates for fast heating
Positive temperature coefficient ceramic plates efficiently warm the whole room with less energy, while built-in thermostats help maintain ideal room temperature.
Control your air quality, anywhere
The MyDyson™ app lets you see which pollutants have been captured, set schedules and more. Control hands-free, using compatible voice services such as Amazon Alexa, Google Assistant or Siri.

Control your air quality, anywhere
The MyDyson™ app lets you see which pollutants have been captured, set schedules and more. Control hands-free, using compatible voice services such as Amazon Alexa, Google Assistant or Siri.
Buy from DysonCanada.ca

Exclusive machines and offers
Exclusive machines and offers
Exclusive Dyson machines, unique colour options and special gift editions, only available from DysonCanada.ca and Dyson Demo Stores

Free shipping and returns
Free shipping and returns
What are my shipping options?
Standard shipping: Free
Shipping via Purolator or Canada Post is free of change when ordering a machine from dysoncanada.ca and on all orders from a Dyson Demo Store. We aim to deliver the machine(s) within 2-7 business days, subject to availability. Please note that there are a small number of postal codes, usually in remote rural areas, to which we may not be able to deliver within this timescale.
Expedited shipping: $25
If you prefer to check out with Expedited Shipping, please contact our Customer Care team through the Live Chat icon below, or at 1-877-397-6622 and they will be happy to assist you.
Accessories and Spare Parts: $5.99
Shipping for accessories and spare parts is $5.99. Orders will be shipped within 2-7 business days via Canada Post.
How long does shipping take?
Estimated delivery times to major cities:
Cities |
Standard Shipping (Free) |
Expedited Shipping: ($25) |
To Toronto |
2-5 business days |
2 business days |
To Ottawa |
2-5 business days |
2 business days |
To Montreal |
2-5 business days |
2 business days |
To Quebec |
2-5 business days |
2 business days |
To Winnipeg |
3 -7 business days |
2 business days |
To Halifax |
3 -7 business days |
2 business days |
To Calgary |
3-7 business days |
2 business days |
To Edmonton |
4-8 business days |
2 business days |
To Saskatoon |
3-8 business days |
2 business days |
To Vancouver |
4-8 business days |
2 business days |
To St.John's |
5-10 business days |
2 business days |
When will my delivery arrive?
Delivery is Monday to Friday 9am – 6pm local time, not including statutory holidays. If a delivery cannot be completed (for example, if you’re not home), the carrier will leave a notification at your door indicating where you can pick up your order.
Dyson Canada will make every effort to process orders within this timeframe, but issues outside of our control, such as weather, may cause delays. Dyson Canada will not be held liable for shipping delays in those cases. To process orders within this timeframe, we may need to contact you to validate your credentials.
If ordering multiple products your order may be delivered in multiple shipments. This is to ensure that your order is delivered as soon as possible.
How do I track my order?
You will be sent a notice of shipment email with tracking information upon the shipment of your order.
Can I ship to a PO Box?
Shipping to PO boxes is not available due to package size restrictions.
Can I ship to a different address than my billing address?
Yes you can, however please note that different billing and shipping addresses may cause a slight delay in delivery time due to our order verification process.
What happens if I’m not home to receive my shipment?
Since a signature is always required, please try to make sure someone is home to sign for your package. The carrier will make one delivery attempt, and if nobody is available to sign for the package you'll have two options:
1) Contact your selected carrier to arrange for a second delivery attempt.
or
2) Pick up the package from your local Purolator depot or Canada Post office. In order to determine at which location your package is being held, look up the package using the tracking number shared via email or contact the carrier. Be sure to bring one piece of mail with your name on it and a government-issued ID when you pick up your order.
What happens if my order was ‘returned to sender’?
If your order is not picked up from your either your local Purolator depot or Canada Post office within the time listed on your delivery notice it will be returned to sender. In the event that this happens, please contact Dyson Canada via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
How do I return a product?
Buy risk free with free 30-day returns
Purchases made directly from www.dysoncanada.ca, Dyson Demo Stores, or Dyson helpline are eligible for a full money-back. The Dyson outlet's refurbished machines are final sale and are not eligible to be returned.
If you wish to return any product purchased from the Dyson Store within the first 30 days, please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.
If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.

Price match promise
Best price guaranteed
Be confident that you are getting the best price on Dysoncanada.ca. If within 30 days of purchase you should find the same model advertised by an authorized Canadian Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-877-397-6622 to get started. Here’s what you’ll need to know:
• Product must be the exact same model number as it appears on DysonCanada.ca and in stock
• Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL)
• Authorized dealers are limited to Amazon 1st party (ships and sold from Amazon.ca), Best Buy, Canadian Tire, Costco, Hudson's Bay, Home Hardware, London Drugs, Lowes, Rona, Rooms+Spaces, Sephora, Shoppers Drug Mart, TSC, Visions and Walmart.
• Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, "close out", "clearance" or a demonstrator product.
• Product price must not be lower due to an advertising error or misprint
Dyson reserves the right to rescind this offer at any time and/or modify these terms and conditions as needed.
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Pay by installments
Affirm (formerly known as PayBright) is one of Canada’s leading installment payment providers. When you use Affirm to pay at Dyson’s checkout, you can split your purchase into easy, automatic monthly payments. To use Affirm as your preferred payment choice at checkout.
1. Add items to your shopping cart as usual, and select Affirm as your payment method at checkout for orders between $100 and $15,000 (including taxes and shipping).
2. Get set up: Use your mobile phone number and email to set up your Affirm plan within 60 seconds. Subject to credit approval.
3. Confirm your payment plan with Affirm. Dyson will process and ship your order as usual.
4. Make monthly payments to Affirm while you enjoy your purchase.
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* Based on capture of particles, ammonia, benzene, and acetic acid.
¹ Third party full machine testing based on GB/T 18801-2015 formaldehyde cumulative clean mass testing with continuous injection until plateau of formaldehyde CADR is achieved. Results may vary in practice.
² Tested for air projection (DTM801), purification coverage in a 2860ft³ room (TM-003711), and heating performance in a 1236ft³ room (DTM961).
³ Gas capture rates may vary.
*Terms and conditions apply. Click here to see full terms and conditions.
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