Let's get your machine working
Dyson DC33 Multi Floor
Let's get your machine working
Dyson DC33 Multi Floor
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Maintaining your Dyson machine
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Washing the filters
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More help required
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Maintaining your Dyson machine
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Cleaning the bin and cyclone
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Issue resolved
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Emptying the bin
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Troubleshooting
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Unusual noise
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Check the Cleaner head
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Issue resolved
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Issue not resolved, please speak to our Customer Support Team
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Check the bin and cyclone
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Test the suction
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Strong suction
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Check the Brush bar
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Check valve pipe
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Check the Cleaner head
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Check the duct, bin and cyclone
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Wash the filters
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Issue not resolved, please speak to our Customer Support Team
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Check the duct, bin and cyclone
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Check the Cleaner head
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Wash the filters
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Check the Cleaner head
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Check the upright lock
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Check the Brush bar
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Check valve pipe
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Check the hose
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Check the Wand
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Replacement part required
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Check the U-bend and hose
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Test the suction
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Pick up issues
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Power or electrical issue
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Check the Brush bar
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Check the Cleaner head
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Issue not resolved, please speak to our Customer Support Team
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Check the Mini turbine head
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Performance checks
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Checking for blockages
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Washing the filters
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No power
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Thermal cut out
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Check electrical supply
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Switch not working
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Unusual smell
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Clean the bin and cyclone
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Issue not resolved, please speak to our Customer Support Team
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Visible issue
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Check the Brush bar
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Check soleplate
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Replacement part required
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Part broken
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Issue not resolved, please speak to our Customer Support Team
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Issue not resolved, please speak to our Customer Support Team
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Spitting out dust
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Check the upright lock
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Wand jammed
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Release the hose
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Remove the Wand
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Serial number location
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More help required
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How to operate the brush control
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How to attach the Wand, hose and accessories
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User guide
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How to carry your Dyson machine
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How to vacuum the stairs
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Cleaning the bin and cyclone
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Emptying the bin
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We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
You might need a replacement part.
It looks like the Wand handle is not working. You can solve this by ordering a new one below.
Wand handle
Part no. 920231-02
Replacement wand handle for your Dyson vacuum cleaner.
$105.99
Wand handle
Part no. 920231-02
Replacement wand handle for your Dyson vacuum cleaner.
$105.99
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
You might need a replacement part.
It looks like the Soleplate is not working. You can solve this by ordering a new one below.
Soleplate
Part no. 908655-08
Replacement soleplate for your Dyson vacuum cleaner.
$32.99
Soleplate
Part no. 908655-08
Replacement soleplate for your Dyson vacuum cleaner.
$32.99
$32.99
You might need a replacement part.
It looks like the Bin is not working. You can solve this by ordering a new one below.
Bin
Part no. 916559-01
Replacement bin for your Dyson vacuum cleaner.
$83.99
Bin
Part no. 916559-01
Replacement bin for your Dyson vacuum cleaner.
$83.99
$83.99
You might need a replacement part.
It looks like the Combination tool is not working. You can solve this by ordering a new one below.
Combination tool
Part no. 914338-01
Two tools in one, for versatile cleaning around the home.
$69.99
Combination tool
Part no. 914338-01
Two tools in one, for versatile cleaning around the home.
$69.99
$69.99
You might need a replacement part.
It looks like the Cyclone is not working. You can solve this by ordering a new one below.
Cyclone
Part no. 920192-01
Replacement cyclone for your Dyson vacuum cleaner.
$142.99
Cyclone
Part no. 920192-01
Replacement cyclone for your Dyson vacuum cleaner.
$142.99
You might need a replacement part.
It looks like the Hose is not working. You can solve this by ordering a new one below.
Hose
Part no. 920232-01
Replacement hose for your Dyson vacuum cleaner.
$56.99
Hose
Part no. 920232-01
Replacement hose for your Dyson vacuum cleaner.
$56.99
$56.99
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
You might need a replacement part.
It looks like the Stair tool is not working. You can solve this by ordering a new one below.
Stair tool
Part no. 915100-02
Replacement stair tool for your Dyson vacuum cleaner.
$10.99
Stair tool
Part no. 915100-02
Replacement stair tool for your Dyson vacuum cleaner.
$10.99
$10.99
You might need a replacement part.
It looks like the Wand handle is not working. You can solve this by ordering a new one below.
Wand handle
Part no. 920231-02
Replacement wand handle for your Dyson vacuum cleaner.
$105.99
Wand handle
Part no. 920231-02
Replacement wand handle for your Dyson vacuum cleaner.
$105.99
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Further help
Dyson DC33 Multi Floor
